Melissa Reinertsen
Forked River
Summary
Versatile and dynamic, with a proven track record at B2 Bistro and Bar for enhancing client satisfaction through exceptional customer service and efficient multitasking. Expert in classroom management and organization, demonstrated across educational roles, significantly improving student engagement and learning outcomes. Skilled in lesson planning and parent-teacher communication, fostering strong community ties and supporting child development.
Overview
23
23
years of professional experience
Work History
Banquet Bartender
B2 Bistro and Bar
02.2022 - Current
- Prepared for events by setting up bar, stocking supplies, and arranging tables.
- Responded to guest questions and requests with friendly and knowledgeable service.
- Contributed to successful events by setting up mobile bars in various locations according to event specifications.
- Set up glassware, liquor, and other necessary supplies for special events.
- Collaborated with banquet staff to ensure seamless event execution, resulting in increased client satisfaction and repeat business.
- Enhanced guest satisfaction by providing exceptional bartending services and maintaining a clean, organized bar area.
Catering Server
Ryan's Deli and Catering
09.2019 - Current
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Enhanced guest experience by providing exceptional service during catered events.
Preschool Teacher
VIP Learning Center and Childcare
02.2015 - 01.2016
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
Sales Associate
Lord and Taylor, A Division of May
04.2011 - 02.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Private Nanny
Kelly Krzeczkowski
09.2009 - 08.2011
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
First Grade Teacher
South River Primary School
09.2002 - 06.2008
- Differentiated instruction to accommodate diverse learning styles, ensuring all students made progress towards academic goals.
- Utilized data-driven instruction to identify areas of need for individual students and adjust teaching methods accordingly.
- Assessed student progress regularly using formative assessments and modified instruction accordingly for optimal growth.
- Established strong relationships with parents through effective communication about their child''s academic progress and social-emotional development.
- Built positive relationships with parents to involve families in educational process.
- Improved student reading comprehension by incorporating engaging phonics activities and guided reading sessions.
Education
Bachelor of Early Childhood Care And Education -
Kean University
Union, NJ05-2001
Skills
- Customer service
- Efficient multitasking
- Reliability and punctuality
- Classroom management
- Classroom organization
- Positive reinforcement
- Parent-teacher communication
- Lesson planning
Timeline
Banquet Bartender
B2 Bistro and Bar
02.2022 - Current
Catering Server
Ryan's Deli and Catering
09.2019 - Current
Preschool Teacher
VIP Learning Center and Childcare
02.2015 - 01.2016
Sales Associate
Lord and Taylor, A Division of May
04.2011 - 02.2015
Private Nanny
Kelly Krzeczkowski
09.2009 - 08.2011
First Grade Teacher
South River Primary School
09.2002 - 06.2008
Bachelor of Early Childhood Care And Education -
Kean University
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