Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melissa Reynolds

Austin,TX

Summary

Dynamic HCC Coder with proven expertise at Cotiviti, specializing in accurate medical record coding and compliance with ICD-10 standards. Demonstrates critical thinking and effective communication skills, driving improvements in coding accuracy and risk adjustment. Committed to continuous learning and staying abreast of industry developments.

Knowledgeable CPC with solid background in HCC coding. Proven track record of accurately identifying and coding hierarchical conditions, contributing to improved patient outcomes. Demonstrated proficiency in medical terminology and regulatory compliance.

Overview

4
4
years of professional experience
1
1
Certification

Work History

HCC Coder

Cotiviti Healthcare
Austin, TX
11.2025 - Current
  • Analyzed medical records for accurate coding in compliance with CMS guidelines.
  • Reviewed and validated HCC coding assignments to ensure adherence to coding standards.
  • Implemented process improvements that enhanced efficiency in coding workflows.
  • Maintained up-to-date knowledge of ICD-10-CM coding updates and industry changes.
  • Maintained thorough documentation of all assigned codes for future reference and audit purposes, upholding organizational standards for recordkeeping practices.
  • Managed a high volume of medical records efficiently while maintaining exceptional attention to detail during the coding process.

HCC Coder

The Judge Group/Optum
Austin, TX
01.2023 - 11.2025
  • Accountable for accurately reviewing, interpreting, analyzing and coding medical records for diagnosis accuracy.
  • Conduct audits on coded records to identify patterns of errors or inconsistencies, implementing corrective actions as needed.
  • Stay current with industry standards, attending seminars and workshops related to HCC coding.
  • Coding ACA, Medicare and Medicaid charts including inpatient and outpatient review using ICD-10 guidelines.
  • Improved overall productivity by streamlining the coding process through efficient organization and time management.
  • Managed a high volume of medical records efficiently while maintaining exceptional attention to detail during the coding process.

Medical Records Clerk

Pediatrix Medical Group
Austin, TX
05.2022 - 01.2023
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Printed and photocopied documents to provide patients with copies of medical records.
  • Scanned medical records in digital format for easy retrieval and accessibility.
  • Uploaded physician progress notes, history, and physicals into electronic medical records.
  • Responded effectively to requests for medical records from legal representatives, insurance companies, and other authorized parties in a timely manner.

Education

CRC Certificate - Certified Risk Adjustment Coder

AAPC
Online
12-2025

Certificate - Certified Professional Coder

Central Texas College
Killeen, TX
06-2022

Skills

  • ICD-10 proficiency
  • Critical thinking capacity
  • HIPAA compliance
  • Effective communication
  • Risk adjustment principles
  • HCC coding experience
  • Knowledge of coding systems
  • Medical terminology mastery
  • Continuous learning mindset

Certification

CPC

Timeline

HCC Coder

Cotiviti Healthcare
11.2025 - Current

HCC Coder

The Judge Group/Optum
01.2023 - 11.2025

Medical Records Clerk

Pediatrix Medical Group
05.2022 - 01.2023

CRC Certificate - Certified Risk Adjustment Coder

AAPC

Certificate - Certified Professional Coder

Central Texas College