Melissa Riding
Fenelton,PA
Summary
Proven Nurse Assistant with a track record of enhancing patient care at Independence Health System. Skilled in compassionate support and significantly improved patient satisfaction. Adept at infection control and emergency response and ensuring high standards of healthcare. Demonstrated ability to work effectively in team settings and contributing to patient-needs. Kind and compassionate with fourteen years of experience in healthcare roles. Proficient and caring nursing team member offering outstanding patient-facing experience. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Nurse Assistant
Independence Health System
Butler, PA
08.2012 - Current
- Checked patient vitals such as temperature, pulse, oxygen level and blood pressure, .
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.
- Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
- Supported patient mobility by transferring them from bed to chair or other locations using proper lifting techniques, reducing the risk of injury for both patients and staff members alike during such activities.
- Assisted patients with activities of daily living, promoting independence and dignity.
- Ensured continuity of care through effective handover communication between shifts, detailing critical information about each patient''s current status, recent changes in condition or treatment plans that may require special attention from incoming staff members taking over responsibility for their care upon arrival at work each day.
- Improved patient care by assisting nurses with daily tasks and providing compassionate support to patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Recognized potential emergencies quickly, implementing appropriate interventions under the guidance of supervising nurses or physicians while awaiting further assistance from emergency response services if needed.
- Assisted in wound care management, following established procedures to minimize risk of infection and promote proper healing.
- Provided emotional support to patients and their families during times of stress or illness, fostering a positive healing environment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Maintained patient stability by recording intake and outtake information.
- Transported patients between rooms and testing locations.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Engaged in preforming CPR during emergency codes on patients.
Telecommunications Technician
Butler Health System
Butler, PA
05.2010 - 08.2012
- Managed and prioritized customer service requests to achieve prompt resolution.
- Enhanced customer satisfaction by providing timely technical support for telecommunications services.
- Answered patient calls on the Intigo system
- Announced emergency codes
Education
Medical Coding And Billing
AIU Online
Chandler, AZ07.2011
Skills
- Vital signs monitoring
- Patient Care
- Privacy and confidentiality
- Infection Control
- Staff Assistance
- Direct Patient Care
- HIPAA Compliance
- Recording vital signs
- Compassionate
- Responding to emergencies
- End of life care
- Patient-focused care
- Reliable team player
- Patient Lifting
- Safety Precautions
- Light Housekeeping
- Transporting patients
- Companionship and emotional support
- Trustworthy companion
Certification
- Certified in CPR
Timeline
Nurse Assistant
Independence Health System
08.2012 - Current
Telecommunications Technician
Butler Health System
05.2010 - 08.2012
Medical Coding And Billing
AIU Online