Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Riebe

Glenwood City

Summary

Dynamic Shift Manager with a proven track record at Scooter's Coffee, excelling in employee training and relationship building. Known for fostering a positive atmosphere and enhancing customer satisfaction. Tech-savvy and energetic, I effectively oversee quality compliance while driving team performance to achieve operational excellence.

Overview

1
1
year of professional experience

Work History

Shift Manager

Scooter's Coffee
10.2024 - Current
  • Train new employees to maximize team performance.
  • Keep employees operating productively and working on task to meet customer satisfaction.
  • Supervise and manage employees while overseeing quality compliance with company standards for food and drinks.
  • Generate a friendly atmosphere by encouraging employees to greet and speak to customers.

Barista

Caribou Coffee
01.2024 - 10.2024
  • Maintained regular and consistent attendance and punctuality.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Education

High School Diploma -

Baldwin-Woodville High School
Baldwin
05-2025

Skills

  • Verbal and written communication
  • Energetic and enthusiastic
  • Tech-Savvy
  • Relationship building
  • Employee training
  • Opening and closing procedures

Timeline

Shift Manager

Scooter's Coffee
10.2024 - Current

Barista

Caribou Coffee
01.2024 - 10.2024

High School Diploma -

Baldwin-Woodville High School

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