Melissa Rivera
New York,NY
Summary
Dependable and detail-oriented professional with experience in office management, administrative support, and client communication. Skilled at organizing workflows, managing priorities, and meeting deadlines with precision. Reliable, efficient, and committed to delivering excellent results in both on-site and remote settings.
Developed skills in administration and team coordination within fast-paced office environment, now seeking to transition into new field. Expertise in managing schedules, optimizing office workflows, and ensuring seamless operations. Looking to apply these transferable skills to contribute effectively in different professional capacity.
Overview
3
3
year of professional experience
Work History
Supervisory Office Manager
Jewish Board of Family & Children’s Services
02.2025 - 09.2025
- Manage documentation, petty cash, supply orders, and facility requests.
- Handle scheduling, data entry, reconciliations, and compliance tracking.
- Support communication with vendors and internal departments.
- Managed calendars, Dayforce and client communication with accuracy.
- Assisted in maintaining compliance with organizational policies and procedures, promoting a safe work environment.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated scheduling for meetings and appointments, optimizing time management across departments.
- Managed office supplies inventory, ensuring availability and organization for staff efficiency.
Education
BBA - Business Management & Accounting
Monroe College
Bronx, NYAssociate of Science - Medical Technology
Long Island Business Institute
Flushing, NY08-2022
Skills
- Administrative Support
- Scheduling & Calendar Management
- Customer Service
- Data Entry & Record Keeping
- Microsoft Office & Google Workspace
- Team Coordination
- Time Management
- Problem-Solving
- Adaptability
- Microsoft Office Suite
- Google Workspace
- Zoom
- Canva
- Office management
- Office administration
- Data entry
- Clear oral/written communication
- Scheduling and calendar management
- Administrative support
- Account reconciliation
- Scheduling coordination
- Staff management
- Employee supervision
- Operations management
- Conflict management
- Policy implementation
- Workflow optimization
- Expense reporting
- Team supervision
- Business administration
- Vendor engagement
- Team leadership
- Goal setting
- Budget management
- Problem-solving
- Attention to detail
- Multitasking and organization
- Effective communication
- Verbal and written communication
- Phone and email etiquette
- Organizational skills
Accomplishments
- Supervised team of 3 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Bookkeeping Training - Self Paced
- Tax Preparer Training- Self Paced
- Quickbooks Training- Self Paced
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Supervisory Office Manager
Jewish Board of Family & Children’s Services
02.2025 - 09.2025
BBA - Business Management & Accounting
Monroe College
Associate of Science - Medical Technology
Long Island Business Institute