Melissa R. Nichols
Millersport,OH
Summary
To work in an environment that promotes growth and opportunity.
Overview
12
12
years of professional experience
Work History
Segment Risk Manager
Huntington National Bank
07.2020 - Current
- Worked closely with the cyber domains to create and modify controls to reduce the risk within the domains.
- Worked with the COE (Center of Excellence) to prepare the controls and ensure they’re sufficiently reducing risk.
- Documented all aspects of a finding lifecycle from start to finish, including writing actions plans, providing supporting documentation (milestones and deliverables) and obtaining all levels of approvals.
- Worked across multiple lines of business in collaboration with risk to mitigate risk issues, this included leading and attending meetings, follow up communication and documentation, and regular consistent updates to management.
- Developed and maintained a strong working relationship with risk partners through continuous and proactive communications
Associate, Cybersecurity, IAM Risk Lead, Consumer & Community Banking
JPMorgan Chase
04.2017 - Current
- Lead on the Access Uplift corporate initiative for several sub lobs within CCB both internally and with our supplier hosted applications
- Handle daily escalations for requests raised for RSAM modifications
- Work daily with application TCO’s on ensuring risk control gap issues are closed
- Work with IO/AO’s to create and vendors to execute statements of work
- Work with Enterprise Access Administration onboarding applications that are not being provisioned within a centralized access admin team and have the least privileged access
- Work with IO/AO’s daily to ensure their applications are in RSAM, are utilizing IO Console for automated certification, onboarded to EAA for provisioning with proper documentation (SOPs)
- Working to create a more efficient process for compliance checks utilizing existing tools and developing new evidence tracking tool
- Manage issue resolution and escalations
Information Security Analyst SR. Identity Governance
Huntington National Bank
04.2019 - 07.2020
- Partnered with cross functional partners to ensure data integration from various environments. Mainframe/RACF System as well as various applications and technology systems (Business Applications, Windows Servers, Unix, MS SQL, Oracle, reporting tools and other environments).
- Contributed and helped to evolve performance metrics, the SLA adherence, audit compliance, and delivery against metrics.
- Partnered with team to identify and minimize access control issues, excessive access and segregation of duties concerns and other risks.
- Determined and proposed recommendations for access management controls to further enhance security
- Partnered with the team to identify and drive delivery of opportunities to automate, improve efficiency, reduce the number of steps to perform the function while ensuring quality.
- Assured adherence to required IAM controls, policies, standards, procedures, guidelines, and processes as well as ensuring the appropriate level of evidence was provided.
- Developed and maintain appropriate RunBook procedural documentation and departmental SOPs meet relevant compliance standards.
- Reviewed and updated the IAM Standards, ITRC-2504 and ITRC-2505
Associate, Information Risk Lead, Consumer & Community Banking
JPMorgan Chase
11.2016 - 04.2017
- Prepare the CCB LOB for user certification (19,911 users, 1634 applications)
- Participated in the Certification cycle 1 for the first quarter of 2017
- Trouble shoot all certification challenges and issue resolution
- Identified potential certification issues and worked to eliminate issues before they occurred.
Associate, Tech Ops Manager, Asset Wealth Management
JPMorgan Chase
10.2013 - 11.2016
- Analyze AMAC services (6000+) for the RSAM integration initiative
- Created key LOB Services procedures; including the engagement form as well as EURC template creation/modification process documentation
- Work with the Asset Management LOB partners to create and modify service templates
- Participate in all engagement meetings to ensure the 5 Access Controls are in place for existing and new applications on boarded to AMAC (approximately 80)
- Successful migration of multiple applications from one request tool to another.
- Identify and remediate possible audit failures.
- Meet weekly with several Executive and Managing Directors of the Asset Management Line of Business (LOB) for compliance reporting
- Work with many LOBs globally on various aspects of Access controls and remediation.
- Onboard applications that are currently being provisioned by the business to a centralized Access Administration team.
- Compliance lead – ensure that all applications are compliant with the Risk and Control standards set at a corporate level.
- Review, analyze and communicate project specifications to the LOB.
- Analyze, discuss and execute specified technology solutions to fulfill gaps in processes.
- Consistently evaluate process and quality
- Manage issue resolution processes
Education
Diploma -
Pickerington High School
Pickerington, Ohio01.1990
Skills
- Claim reviews
- Counterparty risk management
- Internal controls
- Equity risk management
Summary of qualifications
I have been part of a IT Risk environment for over 20 years. This experience has given me an extensive knowledge of several areas of Centralized Access Administration for several lines of business within a financial institution (e.g. Asset Wealth Management, Retail, Mortgage, Auto, and Student). I have created many application and departmental procedures. I have trained my peers, both on and offshore. I have a high level of knowledge regarding Risk and Compliance. I have been the lead on several projects; I work well under deadlines and SLA’s. I have managed globally for Access Administration. I have excellent communication skills, work well with others, as well as independently, and I am very detailed oriented. I’m very proficient with mainframe and web-based applications.
Timeline
Segment Risk Manager
Huntington National Bank
07.2020 - Current
Information Security Analyst SR. Identity Governance
Huntington National Bank
04.2019 - 07.2020
Associate, Cybersecurity, IAM Risk Lead, Consumer & Community Banking
JPMorgan Chase
04.2017 - Current
Associate, Information Risk Lead, Consumer & Community Banking
JPMorgan Chase
11.2016 - 04.2017
Associate, Tech Ops Manager, Asset Wealth Management
JPMorgan Chase
10.2013 - 11.2016
Diploma -
Pickerington High School
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