Melissa Robbins
Canandaigua
Summary
Compassionate and adaptable professional with experience in delivering high-quality patient care and ensuring dignity. Proven ability to implement care plans while maintaining HIPAA compliance. A reliable team player, skilled in enhancing patient comfort and fostering strong relationships, dedicated to improving overall care quality.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Intern
ARC College Experience
01.2025 - Current
- Assist individuals with developmental disabilities with activities that promote job readiness.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Certified Nursing Assistant
Finger Lakes Health
01.2011 - 01.2014
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Manager/Delivery Driver
Cam's Pizzeria
01.2008 - 01.2011
- Developed strong relationships with key customers, fostering loyalty and promoting repeat business.
- Resolved delivery issues promptly, maintaining open lines of communication between drivers, dispatchers, and customers.
- Enhanced customer satisfaction by ensuring timely deliveries and providing proactive communication with clients.
- Managed customer inquiries and complaints in polite and professional manner.
Education
Associate of Science - Human Services
Finger Lakes Community College
Canandaigua, NY05-2025
Skills
- Patient/Client focused care
- HIPAA compliance
- Reliable team player
- Adaptable
- Compassionate
- Trustworthy companion
- Care plan implementation
- Reliable transportation
Certification
Mandated Reporter Training: Identifying and Reporting Child Abuse and Maltreatment Sponsored by the
New York State Office of Children and Family Services
Completed 3/12/2025
Timeline
Intern
ARC College Experience
01.2025 - Current
Certified Nursing Assistant
Finger Lakes Health
01.2011 - 01.2014
Manager/Delivery Driver
Cam's Pizzeria
01.2008 - 01.2011
Associate of Science - Human Services
Finger Lakes Community College
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