Melissa Roberts
Barbourville,KY
Summary
Results-oriented Sanitation Lead with a proven track record in implementing effective sanitation protocols and enhancing team efficiency. Committed to maintaining high hygiene standards and fostering a culture of safety and reliability.
Overview
24
24
years of professional experience
Work History
Sanitation Lead
Hearthside Foods Solutions
London, KY
08.2014 - 07.2023
- Oversaw sanitation processes to ensure compliance with food safety regulations.
- Trained team members on proper cleaning techniques and safety protocols.
- Monitored and evaluated sanitation standards for continuous improvement.
- Coordinated daily sanitation schedules to optimize workflow efficiency.
- Implemented new cleaning procedures that enhanced operational effectiveness.
- Conducted regular inspections to identify areas for improvement and corrective actions.
- Maintained inventory of cleaning supplies, ensuring availability for operations.
- Collaborated with management to develop sanitation training programs for staff onboarding.
- Led training in sanitation and cleaning practices.
- Increased team efficiency by providing training on proper sanitation practices to all staff members.
- Developed a strong understanding of company-specific requirements and standards for sanitation, leading to consistently high-quality results.
- Facilitated communication between the sanitation department and management teams on matters relating to hygiene or safety concerns affecting daily operations within the facility.
- Collaborated with other departments to develop comprehensive sanitation protocols, resulting in improved overall facility hygiene.
- Served as point person for emergency situations involving spills or biohazards, quickly containing incidents and initiating appropriate cleanup procedures.
- Coordinated daily tasks and schedules for the sanitation team, maximizing productivity while minimizing downtime in production areas.
- Worked closely with quality assurance teams to ensure all products met or exceeded established cleanliness standards.
- Conducted routine audits of sanitation practices within the facility, ensuring adherence to guidelines and maintaining a clean environment at all times.
- Maintained a safe work environment by promptly addressing any identified hazards or concerns.
- Delegated assignments and verified work quality and completion according to facility and regulatory standards.
- Improved workplace cleanliness by implementing effective sanitation procedures and guidelines.
Direct Care Staff Member
Appalachian Children's Home
Barbourville, KY
03.2009 - 01.2016
- Provided direct support to children in daily activities, fostering a nurturing environment.
- Monitored behavioral patterns and implemented appropriate interventions to promote emotional well-being.
- Collaborated with multidisciplinary teams to develop personalized care plans for each child.
- Conducted safety assessments and maintained a secure environment for clients and staff.
- Documented progress notes accurately, ensuring compliance with regulatory standards and reporting requirements.
- Developed engaging therapeutic activities that enhanced social skills and communication among children.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced patient well-being by providing compassionate and attentive care in daily routines.
- Documented patient progress through detailed record-keeping, contributing to ongoing evaluation of care plans effectiveness.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted with personal hygiene tasks for improved health and dignity of patients.
- Helped clients manage money, pay bills, and shop for groceries or personal items.
- Supported patients with mobility challenges, utilizing proper techniques to prevent injury and promote independence.
- Safeguarded patients by closely monitoring their behavior and intervening during crises when necessary.
- Provided medication management, ensuring accurate administration and adherence to prescribed schedules.
- Utilized crisis intervention techniques effectively during emergencies, ensuring safety of both patients and staff members involved.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for optimal patient outcomes.
- Remained alert to problems or health issues of clients and competently responded.
- Established strong rapport with patients, fostering trust and open communication for better understanding of individual needs.
- Kept clients engaged in social networks and communities for personal health and growth.
- Strengthened relationships with local community organizations, facilitating opportunities for patients to engage in meaningful social interactions and activities.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Assistant Manager
Pizza Hut
Barbourville, KY
03.1999 - 06.2011
- Led team to enhance customer service standards and improve guest satisfaction ratings.
- Developed training programs for staff, fostering skill development and employee retention.
- Streamlined inventory management processes, reducing waste and optimizing supply chain efficiency.
- Implemented promotional strategies that increased sales during peak hours and special events.
- Coordinated with kitchen staff to ensure timely food preparation and adherence to quality standards.
- Managed scheduling and staffing, ensuring optimal coverage during busy shifts while controlling labor costs.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Education
Associate of Science - Nursing
Southeast Community And Technical College
Middlesboro, KY05-2010
Associate of Arts -
Southeast Community And Technical College
Middlesboro, KY05-2010
Skills
- Cleaning protocols
- Custodial services skills
- DMX protocol
- Delegating work assignments
- Waste disposal
- Inspecting equipment
- Chemical handling
- Operating lifts
- Trash collection
- Hazardous waste management
- Troubleshooting
- Regulatory compliance
- Pest control
- Interpreting instructions
- Hygiene standards
- Forklift use
- Chemical preparation
- Machine checking
- Sanitation documentation
- Checking supplies
- GMP compliance
- Sanitation expertise
- Willingness to learn
- Strong work ethic
- Teamwork
- Teamwork and collaboration
- Routine maintenance
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Sweeping and mopping
- Multitasking Abilities
- Adaptable and flexible
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Hand and power tool operation
- Decision-making
- Heavy lifting
Timeline
Sanitation Lead
Hearthside Foods Solutions
08.2014 - 07.2023
Direct Care Staff Member
Appalachian Children's Home
03.2009 - 01.2016
Assistant Manager
Pizza Hut
03.1999 - 06.2011
Associate of Science - Nursing
Southeast Community And Technical College
Associate of Arts -
Southeast Community And Technical College