Melissa Robinson
Decatur,GA
Summary
Seems to obtain a position that will enable to use working skills educational background, abilities, and experiences to further expand knowledge and work ethics in a positive environment and become an asset to the company.
Overview
13
13
years of professional experience
Work History
Cash Vault Teller
Loomis
Atlanta, GA
10.2022 - Current
- Trained new tellers in processes and procedures for financial institution, answering questions and providing guidance.
- Balanced staff and vault at end of day and secured monies in accordance with established procedures.
- Investigated staff out-of-balance conditions and instituted corrective procedures.
- Complied with security and internal control procedures and policies and conducted mandatory trainings to educate staff on new and existing processes.
Cashier
CVS
Dunwoody, GA
09.2017 - 06.2021
- Assisted with answering questions about products and services within store locations
- Transitioned from customer service to cashier for each transaction depending on customer needs
- Handled incoming phone calls from customers interested in CVS products and services.
Customer Service/Cashier
WALMART
Dunwoody, GA
03.2013 - 10.2022
- Deescalated possible issues, and provided solutions involving Money Center
- Provided front line support for management force and multiple departments, including customer service
- Used various resources to complete sales transactions for customers in a timely manner.
Cashier/Customer Service
MICHAEL’S
Atlanta
06.2010 - 12.2012
- Converted over the phone and online inquiries into product sales
- Assisted with cashier, customer service and administrative tasks
- Enhanced customer experience inside the stores by assisting with product information as well as customer requests and suggestions.
Education
Medical Administration Assistant
Lincoln Tech
Atlanta, Georgia12.2004
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Southside High School
Atlanta, Georgia05.2000
Skills
- Extensive customer service experience
- Supervised small teams throughout different departments
- Teacher and trainer of business etiquette and sales transactions
- Strong interpersonal skills; Team Leader
- Deposit and Withdrawal Management
- Teller Transactions
- Currency Counting
- Deposit Processing
- Customer Service
- Cash Reconciliation
- Cash Reporting
- Change Order Processing
- Math Skills
- Cash Transactions Processing
- Balance Transfers
- Financial Accounting
- Sorting and Filing
- Bank Deposits
- Bill Payment Receipt
- Balance Cash Drawers
Timeline
Cash Vault Teller
Loomis
10.2022 - Current
Cashier
CVS
09.2017 - 06.2021
Customer Service/Cashier
WALMART
03.2013 - 10.2022
Cashier/Customer Service
MICHAEL’S
06.2010 - 12.2012
Medical Administration Assistant
Lincoln Tech
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Southside High School
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