Melissa Robinson
DeLand,FL
Summary
Imaging and Cardiology Director with strong communication, organizational, collaboration, and problem-solving skills. Proven track record of elevating the reputation of healthcare organizations through effective leadership.
Overview
16
16
years of professional experience
Work History
Imaging/Cardiology Director
ADVENT HEALTH ALTAMONTE
Altamonte Springs, FL
08.2012 - Current
- Led numerous service lines and business units
- Strengthened cooperation between departments, fostering the growth of the Imaging, Interventional Radiology and Cardiology programs
- Initiated processes to enhance collaboration between Imaging and Emergency Department
- Identified opportunities for improvement in operational performance metrics.
- Contributed to the creation and implementation of a radiation safety program meeting DNV standards
- Enhanced workforce participation elevating nearly all departments to top-tier levels
- Played vital role in multiple construction initiatives, focusing on imaging and cardiology.
- Played a key role in launching AH model for freestanding ED
- Conducted financial review and budget planning annually
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Collaborated with senior leadership to set long-term objectives for the company.
- Collaborated with administration and Imaging team to foster team unity
Center Manager
FLORIDA RADIOLOGY IMAGING
Lake Mary, FL
05.2010 - 10.2012
- Assisted corporate employees in preparation of facility budget
- Advised staff of all administrative/ corporate changes
- Implemented cost saving methods for staff wages
- Helped to establish new relationships with vendors to lower overall site expenses
- Worked with FH leadership to raise overall employee satisfaction from 3.69 to 4.62, within the first year of employment
- Maintained the highest overall patient satisfaction scores for FRi as a whole according to Press Ganey results
Center Manager
FLORIDA RADIOLOGY IMAGING
Oviedo, FL
11.2009 - 05.2010
- Directed and coordinated administrative activities of the Outpatient Imaging Facility
- Informed staff of all corporate communication
- Help to build marketing strategies for Outpatient Imaging site
- Worked with sister hospital to build volume growth within market
- Supervised the complete remodel of the facility
- Facilitated the purchase and install of new MRI unit
Radiology Manager
Lake Mary, FL
07.2008 - 11.2009
- Planned, directed and coordinated administrative activities of the Outpatient Imaging Facility
- Conducted studies and implemented changes to improve internal operations of department
- Advised staff and supervisors on administrative/ corporate changes
- Assisted corporate employees in preparation of facility budgets
- Trained and managed 20 employees and achieved significant improvements in their productivity and satisfaction
- Implemented cost saving methods and facility supply changes to ensure economical operations
- Lowered over all contractual costs for the facility
- Interpreted, prepared and distributed statistical data regarding department operations
- Successfully handled physician's relations
Education
BACHELOR OF SCIENCE - Healthcare Administration
Augusta State University
Augusta, GA05-1999
Skills
- Operations Management
- Staff Development
- Budget Control
- Company guidelines
- Capital Spending
- Organizational Development
- Strategic Planning
- Budget Management
- Strategies and goals
- People Management
- Project Management
References
Available upon request
Timeline
Imaging/Cardiology Director
ADVENT HEALTH ALTAMONTE
08.2012 - Current
Center Manager
FLORIDA RADIOLOGY IMAGING
05.2010 - 10.2012
Center Manager
FLORIDA RADIOLOGY IMAGING
11.2009 - 05.2010
Radiology Manager
07.2008 - 11.2009
BACHELOR OF SCIENCE - Healthcare Administration
Augusta State University
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