Melissa Robinson

As a Fire Rescue Student Intern, I assist with inventory and uniform management. My duties include stocking and organizing the backroom, issuing uniforms to employees, and tracking uniform distribution to ensure all staff, especially new hires, have the required gear. I also input asset data into the Silent Partners system, ensuring accurate inventory tracking. My role involves maintaining organization and attention to detail to support smooth operations.

• Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
• Assisted with customer requests and answered questions to improve satisfaction.
• Provided support and guidance to colleagues to maintain a collaborative work environment.
• Completed day-to-day duties accurately and efficiently.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Packaged, labeled and tagged goods before transfer.
• Loaded and unloaded goods from vehicles, ensuring secure and damage-free handling.
• Operated forklifts to transport materials between loading, processing, and storage areas.

Working falling under the job title as a Human Resource Student Intern is gaining experience and skills in the Human Resources department . In my role as a student intern for the HR department, I am responsible for assisting the HR department with a variety of tasks such as Indexing documents in the system, making copies, taking calls, and forwarding them to HR representatives on a day to day basis.

• Organized and maintained personnel records in a secure database.
• Prepared onboarding documents for new hires, such as contracts and employee handbooks.
• Organized and stored employment forms and information.
• Completed day-to-day duties accurately and efficiently.
• Assisted with customer requests and answered questions to improve satisfaction.
• Maintained updated knowledge through continuing education and advanced training.
• Identified needs of customers promptly and efficiently.

Working falling under the job title of a Apparel Associate of Walmart is have the responsibility for greeting customers, locating products, price checking items, and organizing shelves, stocking merchandise and arranging according to size and colors on a daily basis.

• Assisted with weekly inventory management tasks such as counting stock, restocking shelves and verifying shipments.
• Tracked down hard-to-find apparel items for customers who requested them.
• Answered customer inquiries regarding product features, pricing, and availability.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
• Performed daily register transactions including sales and returns.
• Recovered and organized stock throughout each shift to keep racks customer-ready.
• Maintained a neat and orderly appearance of the store merchandise.
• Greeted customers upon entering the store to ensure they had a positive shopping experience.
• Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Working falling under the job title of a Group leader for Boys and Girls Club is having the responsibility for caring for the youth, enforcing rules, providing opportunities and making the environment safe for the youth.

• Worked with other group leaders to identify and resolve issues between teams.