Melissa Robinson
Appleton,WI
Summary
As a payroll manager and HR professional with a national strategic focus, I lead with expertise in full cycle, payroll management with equivalent expertise in benefits, coordination, including, but not limited to 401K and Roth retirement benefits. I excel in driving efficiency and process improvements, ensuring accurate and timely payroll process while adhering to internal controls and tax regulations. I am committed to building strong and collaborative relationships, ensuring clarity and communication and continuously growing both personally and professionally to deliver impactful results on a national scale.
Overview
13
13
years of professional experience
Work History
Payroll Manager
Ainsworth Gaming Technology
03.2025 - Current
- Addressed employee inquiries regarding pay issues promptly, fostering positive relationships between management and staff members.
- Coordinated new hire and termination processes to facilitate smooth operations.
- Responded to employee inquiries to provide assistance with payroll-related questions.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Full Cycle multi state payroll, payroll tax account setup, and agency inquiries management
- Wage and hour compliance and systematic automation in this regard
- HRIS/HCM reporting requests
Manager - Payroll Manager
Community Medical Services
07.2023 - Current
- Oversee and ensure timely execution of payroll calendar deadlines, including full cycle multistate weekly, bi-weekly payroll processing, ad hoc, and off-cycle payments
- Oversee payroll related processing between the payroll area and other departments, Operations, HRIS, HR, IT, Corp, etc
- Process bi-weekly payroll in HRIS system
- Set up and maintain configuration within the HRIS system
- Ensure all payroll-related tax filings are completed timely and accurately, including the setup of new accounts with various state agencies as required
- Review and assist on updates to policies, procedures, and controls to ensure federal/state/local tax compliance
- Identify opportunity and implement process improvements
- Act as the first point of escalation for any complex payroll queries from management and employees
- Performs research, troubleshooting, and prepares reports for Payroll, benefit deductions
- Oversees development and testing of new software, system updates, and reports
- Ensure all timecards are approved and ready for processing for payroll, communicating with managers as needed
- Ensure set up and maintain needed tax accounts for state and other required jurisdictions
Manager - Payroll and Benefits Manager
Trilliant Food and Nutrition
03.2022 - 07.2023
- Process payroll to include wage payments, reporting, reconciliations, benefit carrier feeds, etc
- Implement and manage all Payroll and Benefits related policies, practices, and programs
- Provide oversight and ensure timely completion for 941, 940, 1099, 1095C, W2, etc
- Forms in partnership with payroll vendor
- Manage Cobra administration, unemployment payments and claims, STD/LTD request, workers' compensation claims and reports, PTO balances and rollovers, and all insurance related processes
- Manage 401(k) plan, FSA and HSA accounts and act as liaison with plan provider
- Partner with Fiscal to ensure discrimination testing, 5500 reporting and matching determination is completed annually
- Distribute Summary Plan Description and other required notices to all employees in a timely manner
- Oversee third party outsource vendors to ensure payroll and benefits compliance
- Manage and coordinate annual open enrollment process with benefits broker and the payroll vendor; review/update Benefits Guide as needed
- Review, update and distribute the annual Benefits Guide to all employees
- Ensure health plan summaries are distributed in a timely manner and provide training for employees on the various benefits plan offered
- Reconcile benefits enrollment, deductions, and cancellations; ensure vendor invoices are reconciled and submitted to accounting for payment in a timely manner
- Manage and grant/cancel access to benefits vendor sites, HRIS system and other internal platforms as needed
- Manage and effectively use the HRIS system understanding all benefits and features of the platform to ensure an automated and streamlined process
- Provide both regular and periodic data and reporting to the VP group, Human Resources, Finance
- Maintain Company new hire and turnover reports
- Prepare monthly data dashboard and reports
- Manage I9s and eVerify process and ensure completed for each new employee
- Manage and review compensation plan and job descriptions annually
- Conduct annual salary analysis to ensure roles are competitive and at market value
- Provide recommendations to Vice President of HR for updates, adjustments, or salary range changes
- Prepare and submit annual EEO-1 and WOTC reports
- Manage required state and federal labor law postings at all locations and ensure in compliance
- Manage verification of employment and other employee requests
- Ensure that HR record keeping meets the requirements of auditors and government agencies
- Ensure that the agency complies with all state, federal and grant legal, regulatory, and funding requirements
HR/Payroll Analyst
Sanimax
04.2020 - 03.2022
- HR Payroll Management/System Analysis which included regular integrations between Workday-Kronos WFC-ADP WFN to manage employee data, time tracking and calculation and payroll setting preferences
- Full cycle payroll process, tax, wage and hour compliance management
Payroll Manager
TOTALMED STAFFING
04.2019 - 04.2020
- Responsible for managing 11 Payroll Specialists and all aspects of the payroll process in an accurate, compliant, and timely manner for 5000 employees
- Ensure compliance with US federal tax laws and all local and state tax regulations in those states where we have employees
- Critically review and analyze current payroll, benefits, and tax procedures to recommend and implement changes leading to best practice operations
- Audit W-4s, payroll balance sheets, YTD earnings, etc
- Serve as primary contact with UKG.Verification of payroll audit reports
- Provide multi-state payroll tax reports, wage garnishments and general ledger support
District Sales Manager
AFLAC
04.2016 - 04.2019
- Responsibilities included projecting and meeting daily, weekly, monthly and quarterly quota
- I provided direct customer service to my accounts as well as the general public on all claims processing which included medical records retrieval, written documentation of medical treatment received and required claim forms completion
HR/Payroll Manager
SUN WEST MUD
09.2012 - 04.2016
- Management of end to end payroll and benefits process and coordination for multi-state employees in Midland TX
Education
Family Service Credential -
Virtebo College
Madison, WI01.2012
General Studies -
THE COLLEGE OF THE MENOMINEE NATION
Keshena, WI05.2010
High School -
St Francis High School
06.1986
Skills
- Workday
- Management
- Office Management
- Payroll management
- ADP
- HRIS
- UltiPro
- EDI
- Compliance Management
- Auditing
- Employee Orientation
- Paylocity
- Performance Management
- Systems Analysis
- User Interface (UI)
- Full cycle Payroll
- Human resources
- Analysis skills
- Compliance management
- Records management
- Systems analysis
- Customer service
- Tax experience
- Business intelligence
- System administration
- QuickBooks
Timeline
Payroll Manager
Ainsworth Gaming Technology
03.2025 - Current
Manager - Payroll Manager
Community Medical Services
07.2023 - Current
Manager - Payroll and Benefits Manager
Trilliant Food and Nutrition
03.2022 - 07.2023
HR/Payroll Analyst
Sanimax
04.2020 - 03.2022
Payroll Manager
TOTALMED STAFFING
04.2019 - 04.2020
District Sales Manager
AFLAC
04.2016 - 04.2019
HR/Payroll Manager
SUN WEST MUD
09.2012 - 04.2016
Family Service Credential -
Virtebo College
General Studies -
THE COLLEGE OF THE MENOMINEE NATION
High School -
St Francis High School
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