Melissa Rodriguez
Hamden,CT
Summary
Resourceful Customer Service able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.
Overview
8
8
years of professional experience
Work History
Material Handler
Gxo Logistics
10.2021 - Current
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
- Emailing and constant communication with costumer when expedition is needed.
Dietary Aide
Branford Hills Health Care Center
10.2018 - 10.2022
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Shift Leader
Blaze Pizza
12.2015 - 01.2018
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
Customer Service
Adult Education
New Haven, CT05.2015
High School Diploma -
West Haven High School
West Haven, CT06.2004
Skills
- Material Handling
- Customer Service
- Paperwork Completion
- Customer Relationship Management
- Adjusted work schedule to meet company needs including working weekends and some holidays
- Help with training new associates
Languages
Spanish
Native or Bilingual
Timeline
Material Handler
Gxo Logistics
10.2021 - Current
Dietary Aide
Branford Hills Health Care Center
10.2018 - 10.2022
Shift Leader
Blaze Pizza
12.2015 - 01.2018
Customer Service
Adult Education
High School Diploma -
West Haven High School