Melissa Rodriguez
HIALEAH
Summary
NSU undergraduate alumni with over three years of hands-on experience in the clinical field as a Medical Assistant. Throughout my career, I have assisted in various medical specialties, developing a broad range of skills and deepening my knowledge of patient care. In addition to my clinical experience, I am beginning to explore the world of research, aiming to expand my expertise. Currently, I am applying to graduate programs for a Master's in Applied Behavior Analysis (ABA) to further my education and career, focusing on making meaningful impacts in the healthcare and behavioral sciences fields.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Hevia Cosmetic Dermatology
05.2024 - Current
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Administered prescribed topical medications accurately under the supervision of the attending dermatologist, maximizing therapeutic benefits to patients.
- Performed routine follow-up calls to track patient progress post-treatment, contributing to improved recovery rates.
Ophthalmology Technician
Miami Beach Center of Opthamology
07.2023 - 09.2024
- Conducted preliminary eye exams by performing visual acuity tests, tonometry, and visual field tests.
- Administered eye medications and provided patient education on proper use and dosage.
- Maintained patient confidentiality at all times, adhering to HIPAA regulations and safeguarding sensitive medical information.
- Maintained and sterilized ophthalmic instruments and equipment for optimal patient safety.
- Contributed to increased patient satisfaction by assisting in the fitting, dispensing, and adjusting of eyewear.
- Assisted ophthalmologist in various specialized procedures including retinal imaging, PACHY, TOPO, OCT, MAC OCT, VF, and ALADDIN.
- Worked in a fast paced environment assisting over 40 patients a day.
- Called in prescriptions and maintained refills up to date.
- Assisted Physician with signing charts and updating records.
Medical Assistant
Miami Beach Urgent Care
10.2023 - 05.2024
- Assisted physicians in patient examinations and procedures, maintaining a high level of professionalism and accuracy
- Performed EKGs, Sofia Rapid test (RSV,SARS+FLU, FLU A & B, and STREP), Urinalysis, and A1C checks
- Experienced with EMR (Experity & Carecloud)
- Administered medications and injections as directed by healthcare providers, ensuring proper dosage and patient safety
- Prepared and maintained medical equipment and supplies, ensuring availability and proper sterilization for each patient visit
- Managed patient scheduling and coordination, ensuring timely appointments and efficient flow of patients through the clinic
- Maintained patient records and charts, accurately documenting medical histories, medication lists, and treatment plans
- Experienced in accurately documenting patient vitals, medication dosage, and treatment progress in electronic medical records
- Accurately measure and record patients' vital signs, including blood pressure, pulse rate, respiratory rate, and temperature
- Cross trained as Patient Care Specialist duties include Insurance verification, Appointment confirmations and bookings, sales, and maintaining medical records
- Sales experience in IV therapies
OD Technician
My Eye Dr Optical
02.2022 - 07.2023
- Prepared patients for vision correction procedures, including refractive surgery, by providing pre-operative counseling and educating them on post-operative care
- Managed inventory of optical supplies and maintained a clean and organized work environment, adhering to infection control protocols and ensuring compliance with regulatory standards
- Operated and maintained specialized diagnostic equipment, such as autorefractors, tonometers, and visual field analyzers, ensuring accurate results and timely resolution of technical issues
- Managed the daily operations of the front desk, ensuring efficient service delivery and compliance with organizational standards
- Organized and restocked clinic daily before closing
- Sales experience in selling prescription glasses
Education
Bachelors - Neuroscience and Psychology
Nova Southeastern University
12.2023
Skills
- Ability to Multitask
- Medical Knowledge
- Microsoft Office
- Communication Skills
- Customer Service
- Injections
- Medical Terminology
- Vital sign monitoring
- Patient scheduling
- HIPAA compliance
- Analytical thinking
- Data analysis
- Research and analysis
Personal Information
Title: Medical Assistant
Relevant Coursework
Behavioral Genetics
Drugs and the Brain
Neurobiology of Disease
Sensation and Perception
Senior Seminar in Beh Neuro
Introduction to Neuroanatomy
Early Child.Growth/Dev.
Timeline
Medical Assistant
Hevia Cosmetic Dermatology
05.2024 - Current
Medical Assistant
Miami Beach Urgent Care
10.2023 - 05.2024
Ophthalmology Technician
Miami Beach Center of Opthamology
07.2023 - 09.2024
OD Technician
My Eye Dr Optical
02.2022 - 07.2023
Bachelors - Neuroscience and Psychology
Nova Southeastern University
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