Melissa Rodriguez
Richmond Hill
Summary
Dedicated Executive Assistant with excellent experience. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
6
6
years of professional experience
Work History
C-Suite Executive Assistant
SGA Dental Partners
11.2022 - Current
- Answered high volume of phone calls and email inquiries.
- Organized and coordinated conferences and monthly meetings.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Facilitated training and onboarding for incoming office staff.
- Used advanced software to prepare documents, reports, and presentations.
- Coordinated events and worked on ad hoc projects.
- Volunteered to help with special projects of varying degrees of complexity.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Created and managed office systems to efficiently deal with documentation.
- Updated and maintained confidential databases and records.
- Worked with senior management to initiate new projects and assist in various processes.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Scheduled interviews for applicants and onboarding for new hires with departments in [Number]-person company.
- Pre-screened applicants and scheduled interviews with appropriate team members if needed.
- Supported hiring process by scheduling interviews, conducting reference checks, and completing various paperwork.
- Participated in job fairs to recruit new talent.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Set up orientations and initial training for new employees.
- Created job descriptions on boards for vacant jobs.
- Created customized marketing materials to increase product awareness.
- Developed questionnaires and facilitated focus group discussions.
- Researched and evaluated potential new markets and products.
- Established and managed relationships with external data providers and research vendors.
- Guided and supported faculty and staff in development of new programs.
- Prepared and administered budget of $20,000 for 20+ new hires.
- Devised programs to promote diversity and inclusion among staff, faculty and students.
- Coordinated and supervised academic advising activities.
Accounting Administrative Assistant
U.S Law Shield
11.2019 - 04.2022
- Used accounting software to prepare weekly and monthly financial reports.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation, and disbursements.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
Office Administrative Assistant
American Gypsum
05.2019 - 11.2020
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Liaised between clients and vendors and maintained effective lines of communication.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Assisted coworkers and staff members with special tasks on daily basis.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Generated, distributed and filed copies of all billing paperwork.
- Prepared reports tracking information such as purchase orders, inventory numbers, and invoicing activities.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
Education
Associate of Science - Cosmetology
San Jacinto College
Pasadena, TX05-2022
Skills
- Calendar management
- Conference planning
- Human resources management (HRM)
- Schedule management
- Executive support
- Project management
- Social media
- AR/AP
- Schedule & calendar planning
- Customer service
- Office administration
- Document handling
- Travel administration
Timeline
C-Suite Executive Assistant
SGA Dental Partners
11.2022 - Current
Accounting Administrative Assistant
U.S Law Shield
11.2019 - 04.2022
Office Administrative Assistant
American Gypsum
05.2019 - 11.2020
Associate of Science - Cosmetology
San Jacinto College
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