Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melissa Rodriguez

Humble

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Known for reliability and adapting to dynamic work environments.

Overview

14
14
years of professional experience

Work History

Administrative Assistant/Human Resources Coordinator

Primetime Healthcare Compliance Services
08.2023 - 06.2025
  • Supported office staff and management with day to day operations. Clerical duties such as answering multi line phone, mail distribute, faxing and filing.
  • Supported recruitment processes, scheduling of interviews and communicating with applicants to improve hiring timelines for Human Resources. Assisted Human Resources with payroll timekeeping,in which consisted of weekly time input for field staff and weekly to monthly expense reimbursements in order to run a smooth payroll process for the company.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records for the Accounting Department. Also reconciled monthly Credit Card transactions made by management and various field supervisors.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.

Human Resources

Paradigm at Woodwind Lakes
04.2022 - 07.2023
  • Administer the onboarding process of newly hired employees by initiating pre-employment checks, drug screening and first-day orientation to acquaint them with company’s operational procedures and policies. Manage all HR-related tasks and effectively maintain payroll functions for payroll processing. Served as a member of the management team and reported to Vice President of HR and Regional Director of Operations.

Staffing Manager

Faith Memorial Nursing Home
07.2021 - 04.2022
  • Responsible for maintaining direct care nursing employee schedules for the facility in accordance with state, company, and facility guidelines to ensure that patient care and staffing needs are appropriately addressed and met in a 24/7 nursing care facility. Designated center recruiter and facility Human Resources support.

Receptionist/Admissions

Faith Memorial Nursing Home
09.2019 - 07.2021
  • Demonstrated proficiency in telephone and front desk reception within a high-volume environment. I greet patients, staff, visitors, and vendors. As an Admissions Coordinator I coordinate resident/patient referrals and approval process with Hospital Case managers and our corporate Care Transition Advisers. I conduct tours of the facility with potential residents/patients and their family members. Having a small role as a support in Human Resources. Assisting with recruitment and the onboarding process for new staff hires within the facility.

Receptionist/Office Clerk

Amity Home Health
09.2016 - 08.2019
  • Demonstrated proficiency in telephone and front desk reception within a high-volume environment. Communicated with physician offices and clinics by obtaining physician signatures for patient clinical documents such as pharmacy orders, physician orders, home health certifications etc. Completed clerical duties for the company that includes fax, filing, distributing mail to the appropriate departments.

Receptionist

Memorial Methodist Home Healthcare
03.2011 - 08.2016
  • Demonstrated proficiency in telephone and front desk reception within a high-volume environment. Set and optimized employee schedules to secure proper coverage for all at home visit patients. Performed clerical duties such as a multiline phone, fax, filing and distributing mail to the appropriate departments.

Education

High School Diploma -

Alief Taylor High School
06.2009

Skills

  • Administrative support
  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • File organization
  • Clerical support
  • Recordkeeping

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Administrative Assistant/Human Resources Coordinator

Primetime Healthcare Compliance Services
08.2023 - 06.2025

Human Resources

Paradigm at Woodwind Lakes
04.2022 - 07.2023

Staffing Manager

Faith Memorial Nursing Home
07.2021 - 04.2022

Receptionist/Admissions

Faith Memorial Nursing Home
09.2019 - 07.2021

Receptionist/Office Clerk

Amity Home Health
09.2016 - 08.2019

Receptionist

Memorial Methodist Home Healthcare
03.2011 - 08.2016

High School Diploma -

Alief Taylor High School

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