Melissa Rowe
Magnolia,TX
Summary
Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed, and process optimization. Articulate, energetic, and results-oriented with exemplary passion for developing relationships, cultivating partnerships, and growing businesses. Hardworking and punctual able to work in fast-paced, physically-demanding jobs while standing and moving for long hours. Focused on exceeding productivity and service objectives every day. Committed individual well-versed in mentoring newly hired personnel. Highly motivated and results-drive professional bringing extensive experience in logistics and distribution. Team player and natural leader with excellent communication skills. Possessing exceptional organizational skills and attention to detail. Willing to go extra mile to meet tight deadlines and reach company goals. Reliable and driven, with strong time management and prioritize abilities.
Overview
17
17
years of professional experience
Work History
Supply Chain Management
Houston Methodist
The Woodlands, TX
08.2022 - 07.2025
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
- Streamlined shipping and receiving operations to reduce errors and improve customer satisfaction.
- Developed customized cleaning plans for different areas of the facility, maximizing efficiency while maintaining high standards of sanitation.
Order Selector/ Inventory Coordinator / Receiving
McKesson
Conroe, TX
09.2017 - 07.2022
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
- Operated warehouse equipment
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
Sales Manager/Call Center Representative
White House Black Market
The Woodlands, TX
01.2013 - 08.2017
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Performed various sales transactions, checked on invoices, prepared special orders and delivered correct merchandise.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
Manager
Walmart
Conroe, TX
03.2008 - 01.2013
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
- Streamlined shipping and receiving operations to reduce errors and improve customer satisfaction.
- Developed customized cleaning plans for different areas of the facility, maximizing efficiency while maintaining high standards of sanitation.
Education
High School Diploma -
Emma Sansom High School
Gadsden, AL05.2005
Associate Of Applied Business - Business Management
University of Phoenix
Houston, TexasSkills
- Excellent time management
- Customer Service
- Order picking
- Management
- Shipping and Receiving
- Dependable and reliable
- Teamwork
- Invoice Processing
- Supply Chain Management
- Exemplary Communication Skills
- Strategic Goals
- Pallet Jack Operator
- Monthly Inventory
- Effective Working Relationships
- Positive Reinforcement Strategies
- Cleanliness Standards
- Computer Proficiency and Microsoft Office
- Excel Spreadsheet Tracking
- Appointment Scheduling
- Outbound and Inbound Calls
- Sales
- Strong Telephone Etiquette
Timeline
Supply Chain Management
Houston Methodist
08.2022 - 07.2025
Order Selector/ Inventory Coordinator / Receiving
McKesson
09.2017 - 07.2022
Sales Manager/Call Center Representative
White House Black Market
01.2013 - 08.2017
Manager
Walmart
03.2008 - 01.2013
High School Diploma -
Emma Sansom High School
Associate Of Applied Business - Business Management
University of Phoenix