Melissa Royer
Hermiston,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Crew Leader
Royer's Janitorial Commercial Cleaning Company
06.2023 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Performed regular maintenance and repairs on various cleaning tools and equipment.
- Inspected building for potential safety hazards, reporting identified concerns to supervisor.
- Replaced light bulbs and other electrical fixtures as needed.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Supervised supplies in inventory and submitted reorder requests.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
House Sitter
Friends And Family
01.2008 - Current
- Communicated with homeowner via phone or text.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Cared for houseplants by frequently watering during owners' absence.
- Fed and watered animals and replaced dirty bedding and litter boxes.
- Performed light cleaning duties such as dusting, vacuuming, and wiping down bathrooms.
- Secured locks and entryways to prevent unauthorized access by persons not approved by owners.
- Brought in mail and newspaper to maintain appearance of activity at client residence.
- Collected, forwarded or signed for mail, packages, or home services.
- Cleaned out fridge and freezer of perishable items likely to spoil before use.
- Set security system using passcodes and kept appropriately armed while at property and away.
- Completed basic repair and upkeep such as replacing lightbulbs.
- Provided emotional support and companionship to clients.
- Helped clients to maintain independence and quality of life.
Volunteer
Church Of Jesus Christ Of Latter Day Saints
01.2004 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Provided IT support by setting up and maintaining computers and other necessary technology.
- Maintained church grounds to upkeep clean, safe and tidy presentation.
- Prepared meals for church members and guests for funerals or special events.
- Taught Sunday school classes to impart values of faith.
- Built church community children's morals and values through mentoring service.
- Assisted with organizing religious activities and services.
- Participated in religious ceremonies and events.
- Supported religious leaders in performing various duties.
- Attended meetings with religious leaders.
- Wrote and delivered sermons.
Pet Sitter
Family And Friends.
01.2003 - Current
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Exercised animals regularly with walks and rigorous play activities.
- Communicated professionally with pet owners via phone, email, and text.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Gave medication to pets following guidelines from owners.
- Attended consultations and met with pets and pet guardians to obtain guidelines and protocol for care.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Followed pet care instructions for dietary needs and medication regimens.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
House Keeper
Friends And Family Members
01.2003 - 01.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Verified cleanliness and organization of storage areas and carts.
- Adhered to professional house cleaning checklist.
- Dusted picture frames and wall hangings with cloth.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Worked on cleaning team to service hotels, offices, and other commercial buildings.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Sorted, laundered and put away various laundry items.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Washed and put away kitchen dishes, utensils and glassware.
- Returned emptied garbage receptacles to proper locations.
- Polished fixtures to achieve professional shine and appearance.
- Hang, cleaned and rehung draperies to maintain freshness.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
Education
High School Diploma -
Hermiston High School
Hermiston06.2002
Skills
- Taking Vital Signs
- Public Speaking
- Telephone Etiquette
- Filing
- Document Management
- Recordkeeping and Confidentiality
- Building Cleaning
- Verbal and Written Communication
- Attention to Detail
- Proper Storage Procedures
- Adaptability and Dependability
Timeline
Crew Leader
Royer's Janitorial Commercial Cleaning Company
06.2023 - Current
House Sitter
Friends And Family
01.2008 - Current
Volunteer
Church Of Jesus Christ Of Latter Day Saints
01.2004 - Current
Pet Sitter
Family And Friends.
01.2003 - Current
House Keeper
Friends And Family Members
01.2003 - 01.2023
High School Diploma -
Hermiston High School
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