Melissa Russell
Summary
Hard working experienced package handler with more than 2 years in package handling and training. Productive working independently and with a team always using appropriate judgment. Enthusiastic and team driven with 20 years of experience working in a production environment. Well equipped at loading and unloading.. Excellent interpersonal, organizational and time management abilities.
Overview
20
20
years of professional experience
Work History
FedEx Package Handler
FedEx Ground
Sparrows Point, MD
03.2019 - Current
- I have worked almost every position in the building from unload to smalls, swak and the van lines.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Loaded packages onto pallets and transported to the van lines
- Informed purchasing team of missing or damaged items immediately when unloading and receiving.
- physically unloaded and scanned trucks for preload and outbound.
Cleaning Professional
Benton's Professional Cleaning
Milford, DE
10.2017 - 03.2020
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Worked on cleaning team to service hotels, offices and other commercial buildings.
- Used time management and efficient cleaning methods to meet deadlines.
- Emptied trashcans and transported waste to collection areas.
- Organized and used industrial cleaning products following strict safety procedures.
Assistant Store Manager
McDonald's Restaurant, Meolli Companies
Georgetown, DE
06.2003 - 11.2017
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
Education
GED -
North County High School
Glen Burnie, MD04.2003
Skills
- 15 plus years of management experience
- 2 plus years experience with multiple FedEx ground warehouses
- I have successfully trained many people that continued on to become managers or trainers
- Decision Making
- Physical Strength and Stamina
Timeline
FedEx Package Handler
FedEx Ground
03.2019 - Current
Cleaning Professional
Benton's Professional Cleaning
10.2017 - 03.2020
Assistant Store Manager
McDonald's Restaurant, Meolli Companies
06.2003 - 11.2017
GED -
North County High School