Melissa Sabin
Amarillo,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Procedure Specialist
Pantex
09.2021 - Current
- Streamlined procedure implementation by identifying and addressing inefficiencies in existing processes.
- Communicated with team members to enforce deadlines and quality standards.
- Elevated employee understanding of complex procedures via targeted training sessions tailored to individual learning needs.
- Provided expert guidance to team members, fostering a collaborative environment that led to higher-quality outcomes.
- Optimized tasks and procedures resulting in reduced expenses and increased efficiency.
- Leveraged on-site observation and personal interviews to identify team and individual strengths.
- Conducted thorough audits of existing procedures, ensuring compliance with industry regulations and company policies.
- Implemented continuous improvement initiatives, driving significant gains in departmental performance metrics.
- Increased efficiency and accuracy by regularly updating procedural documents to reflect current best practices.
- Evaluated current processes to develop improvement plans.
- Assessed risks associated with current processes, effectively mitigating potential issues through strategic planning and execution improvements.
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Office Manager
Texas Panhandle Centers/Randall County Jail
02.2019 - 09.2021
- Managed office operations while scheduling appointments for department managers.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Maintained professional demeanor by staying calm when addressing unhappy or angry patients.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Used industry expertise, customer service skills and analytical nature to resolve patient concerns.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Maintained computer and physical filing systems.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Created, maintained and updated filing systems for paper and electronic documents.
Legal Assistant
Wood Law Firm
09.2017 - 01.2019
- Improved law office efficiency by managing calendars, coordinating travel arrangements, and maintaining organized files.
- Scheduled appointments, court appearances, and depositions for busy law firm.
- Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
- Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents.
- Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
- Diligently edited legal correspondence for grammar and spelling.
- Kept office efficient and organized by managing tasks such as supply restocking and general upkeep without oversight.
- Handled high volumes of incoming calls professionally while directing inquiries to appropriate personnel within the firm.
- Planned and organized internal and external events, meetings and conferences.
- Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
- Maintained organized office and case-specific paper and digital files for easy tracking and retrieval.
- Contributed to effective team collaboration through excellent communication skills and adaptability in diverse working environments.
- Developed efficient filing systems for legal documents resulting in reduced retrieval times and increased productivity.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Prepared and managed attorney travel itineraries to optimize scheduling.
- Responded to client inquiries to provide accurate legal advice and offer assistance.
- Produced and filed various legal documents and electronically preserved updated case record system.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
Legal Administrative Assistant
Russel L. Robinson, Attny.
07.2014 - 09.2017
- Improved law office efficiency by managing calendars, coordinating travel arrangements, and maintaining organized files.
- Scheduled appointments, court appearances, and depositions for busy law firm.
- Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence.
- Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents.
- Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
- Diligently edited legal correspondence for grammar and spelling.
- Kept office efficient and organized by managing tasks such as supply restocking and general upkeep without oversight.
- Handled high volumes of incoming calls professionally while directing inquiries to appropriate personnel within the firm.
- Planned and organized internal and external events, meetings and conferences.
- Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
- Maintained organized office and case-specific paper and digital files for easy tracking and retrieval.
- Developed efficient filing systems for legal documents resulting in reduced retrieval times and increased productivity.
- Responded to client inquiries to provide accurate legal advice and offer assistance.
- Produced and filed various legal documents and electronically preserved updated case record system.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Screened phone calls to effectively handle less important inquiries and keep senior staff free for more important matters.
Paint Technician
Lowe's Home Improvement
02.2012 - 07.2014
- Mentored junior team members, sharing industry knowledge and best practices to foster their professional development.
- Provided exceptional customer service, addressing concerns promptly and offering satisfactory resolutions to any issues encountered.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Developed strong rapport with customers and created positive impression of business.
- Mixed paint colors to create custom blends, using paint mixing machine and spatulas.
- Improved workplace safety by implementing hazard prevention strategies in the paint mixing area.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Increased customer satisfaction by providing expert color consultations for various projects.
- Shared personal recommendations and product knowledge with customers to help determine correct product for customer DIY projects.
- Implemented quality control measures by thoroughly inspecting completed projects before delivery to clients.
- Used in-store system to locate inventory and place special orders for customers.
- Also trained in glass cutting, pipe threading, using in-store saw and had forklift/picker certification.
Education
Bachelor of Science - Electronics Technology
Thomas Edison State University
Trenton, NJ12.2026
Associate of Arts - Social Work
Amarillo College
Amarillo, TX12.2017
Certificate - Emergency Medical Technology
Northwest Mississippi Community College
Senatobia, MS05.1994
High School Diploma -
Water Valley High School
Water Valley, MS05.1985
Skills
- Deadline Management
- Process Mapping
- Auditing procedures
- Efficiency Improvement
- Best Practices Research
- Workflow Analysis
- Procedure Development
- Lean Six Sigma
- Data Collection
- Quality monitoring
- Documentation Management
- Excellent Communication
- Computer Skills
- Organization
- Flexible and Adaptable
- Analytical and Critical Thinking
- Troubleshooting
- Clerical Support
- Organizational Skills
- Quality Assurance
- Microsoft Office
- Teamwork and Collaboration
- Report writing abilities
- Classified information control
- Team Training
- Adaptable and Flexible
- Honest and Dependable
- Reliable and Responsible
- Attentive and Observant
- Legal Compliance
- Spreadsheets
- Research and data collection
Timeline
Procedure Specialist
Pantex
09.2021 - Current
Office Manager
Texas Panhandle Centers/Randall County Jail
02.2019 - 09.2021
Legal Assistant
Wood Law Firm
09.2017 - 01.2019
Legal Administrative Assistant
Russel L. Robinson, Attny.
07.2014 - 09.2017
Paint Technician
Lowe's Home Improvement
02.2012 - 07.2014
Bachelor of Science - Electronics Technology
Thomas Edison State University
Associate of Arts - Social Work
Amarillo College
Certificate - Emergency Medical Technology
Northwest Mississippi Community College
High School Diploma -
Water Valley High School
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