Melissa Salazar
Summary
Dynamic and compassionate professional with a rich background in volunteer work and customer-facing roles. I am a very flexible individual who is hard working and determined in everything I do. I am someone who is very reliable, honest and trustworthy. I have excelled in relationship building and conflict resolution, enhancing team environments and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Volunteer
Mainstreet Ministries
08.2022 - Current
- Assisted with Babysitting as well as food drives.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Represented organization positively and professionally while providing community with much-needed services.
- Maintained clean, neat, and operational facilities to serve program needs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Volunteer
St. William of Vercelli Catholic Church
01.2018 - Current
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Assisted in disaster relief efforts, ensuring timely distribution of aid and supplies.
- Coordinated food drives for improved local food bank stock levels.
- Strengthened community bonds, participating in interfaith dialogues and events.
- Helped clients navigate social services system and access needed resources.
Volunteer
Parkside HomesInc
08.2023 - 08.2024
- Supported staff in daily tasks, resulting in improved efficiency and patient satisfaction.
- Reported patient requests, concerns, and other observations to staff.
- Provided emotional support to patients and families during difficult situations, fostering a sense of comfort and understanding.
- Provided support and companionship to patients in need of assistance.
- Supported hospital staff by changing bedding and assisting with meals.
- Improved patient morale through engaging recreational activities tailored to individual interests and abilities.
Secretary at Chemical Company
MaxFlow Chemicals of Texas
06.2022 - 08.2024
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Cash Register Clerk
Dales Supermarket
08.2022 - Current
- Assisted in training new cashiers, sharing best practices for efficient and effective cash handling procedures.
- Supported inventory control efforts by scanning merchandise accurately and maintaining awareness of current promotions or discounts.
- Provided excellent customer service, addressing questions or concerns and resolving issues promptly.
- Contributed to a positive work environment through teamwork, open communication, and proactive problem-solving with colleagues.
- Facilitated speedy checkouts for large orders by coordinating with baggers or utilizing self-bagging techniques when appropriate.
- Promoted store loyalty programs to customers during transactions, increasing membership sign-ups and repeat business.
Tutor
Tabor College- General Psychology
08.2022 - Current
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
Babysitter
Hillsboro Community
08.2023 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands, and share by leading by example.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Waitress Supervisor
Pueblo Viejo Mexican Restaurant
08.2024 - Current
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
- Boosted customer retention rates with exceptional service quality, personalized interactions, and prompt resolution of complaints or concerns.
Lawn Mower
Salazar Lawn Service
01.2017 - 01.2024
- Mowed lawns of residential properties on weekly basis to maintain grass length.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Removed grass clippings and leaves from property using blower.
- Removed rocks and other items from lawn for mower safety and clean appearance.
- Greeted property owners and other individuals on property to maintain friendliness.
- Developed and maintained effective working relationships with clients to secure repeat jobs.
- Enhanced customer satisfaction by maintaining a professional appearance and providing timely service.
- Communicated effectively with clients to address concerns and provide updates on scheduled services or ongoing projects.
House Cleaner
Imelda's Cleaning Services
01.2017 - 01.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
Education
Bachelors in Psychology And Criminal Justice - Psychology&Criminal Justice
Tabor College
Hillsboro, KS05-2025
Skills
- Strong leadership
- Customer Service
- Relationship Building
- Conflict Resolution
- Active Listening
- Critical Thinking
- Problem-solving abilities
- Teamwork and Collaboration
- Organized and Efficient
- Strong interpersonal skills
- Problem-Solving
- Positive Attitude
Languages
Spanish
Native or Bilingual
Timeline
Waitress Supervisor
Pueblo Viejo Mexican Restaurant
08.2024 - Current
Volunteer
Parkside HomesInc
08.2023 - 08.2024
Babysitter
Hillsboro Community
08.2023 - Current
Volunteer
Mainstreet Ministries
08.2022 - Current
Cash Register Clerk
Dales Supermarket
08.2022 - Current
Tutor
Tabor College- General Psychology
08.2022 - Current
Secretary at Chemical Company
MaxFlow Chemicals of Texas
06.2022 - 08.2024
Volunteer
St. William of Vercelli Catholic Church
01.2018 - Current
Lawn Mower
Salazar Lawn Service
01.2017 - 01.2024
House Cleaner
Imelda's Cleaning Services
01.2017 - 01.2024
Bachelors in Psychology And Criminal Justice - Psychology&Criminal Justice
Tabor College