Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Salerna

Paterson

Summary

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

2006
2006
years of professional experience

Work History

Photo Technician, Customer Services

CVS Pharmacy
  • Operated photo department cash register to scan items and process checks and credit card transactions.
  • Assessed customer needs and examined order contents to identify processing requirements and timelines.
  • Examined developed prints to determine defects such as broken lines, spots or blurs.
  • Reduced customer complaints by addressing issues promptly and offering resolutions that exceeded expectations.

Sales and Cashier

Rainbow Plus
01.2004 - 12.2005


  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.

Sales and Cashier

Scuffy Pet Center
04.1999 - 08.2000
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.

Education

Certification Of Sports Science - Personal Training And Nutritionist

ISSA
Online Learning
05.2015

Skills

  • Strong communication skills
  • Organizational growth
  • Collaboration and teamwork
  • Deadline oriented

Timeline

Sales and Cashier

Rainbow Plus
01.2004 - 12.2005

Sales and Cashier

Scuffy Pet Center
04.1999 - 08.2000

Photo Technician, Customer Services

CVS Pharmacy

Certification Of Sports Science - Personal Training And Nutritionist

ISSA

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Melissa Salerna