Melissa Sanchez
San Diego,CA
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company. Bringing solid expertise in coordinating documents, reports, records and handling correspondence. Skilled in oral and written communication, team leadership and relationship-building.
Overview
7
7
years of professional experience
Work History
Medical Receptionist/Assistant
Parkway Wellness Center
El Cajon, CA
02.2022 - Current
- Managed front office customer service, appointment management, billing, and administration tasks to streamline workflow.
- Proficiently handled diverse inquiries from patients, providers, and law offices using multiple communication channels like incoming calls, emails, and faxes.
- Ensured the accuracy and completeness of all incoming and outgoing documents by maintaining detailed records.
- Optimized workflow through the implementation of efficient systems for filing and managing digital medical records.
- Organized materials, cleaned facility, and set up equipment to prepare for patients.
Lead Cashier
Ulta Beauty Inc.
San Diego, CA
11.2018 - 01.2022
- Assisted cashiers with resolving customer complaints and inquiries.
- Participated in weekly meetings to discuss upcoming promotions, initiatives, and strategies.
- Conducted inventory audits to ensure accuracy of product levels in the register area.
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
Sales Associate
Fashion Q
San Diego
10.2017 - 11.2018
- Greeted customers and provided exceptional customer service.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Proficiently carried out cash handling tasks such as accepting payments, issuing receipts, and conducting accurate change transactions.
Education
High School Diploma -
Garfield High School
San Diego, CA06-2017
Skills
- Good technical and interpersonal communication skills
- Prioritizing urgent tasks and delegating effectively
- Customer Service
- Data Entry
- Filing
- Attention to detail
- Typing proficiency
- Multitasking
- Strong Organizational Skills
- Phone Etiquette
- Problem-solving and critical thinking skills
- Proficiency in office suites such as Microsoft Office and Google Workspace
Timeline
Medical Receptionist/Assistant
Parkway Wellness Center
02.2022 - Current
Lead Cashier
Ulta Beauty Inc.
11.2018 - 01.2022
Sales Associate
Fashion Q
10.2017 - 11.2018
High School Diploma -
Garfield High School