Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Melissa Sanchez

Long Beach,CA

Summary

Dynamic floral designer with a proven track record at Self Employed , excelling in customer service and event planning. Expert in floral selection and inventory management, I create stunning arrangements that delight clients. My strong communication skills and attention to detail ensure exceptional experiences, driving customer satisfaction and repeat business.

Overview

14
14
years of professional experience

Work History

Florist

Self Employed Web
Long Beach, CA
12.2024 - Current
  • Organized the store's inventory of plants, vases, containers, and other supplies.
  • Provided excellent customer service by helping customers choose appropriate bouquets for their needs.
  • Stocked shelves with new merchandise on a daily basis.
  • Checked quality of incoming shipments of flowers to make sure they met standards.
  • Maintained detailed records of customer orders and invoices.
  • Took photographs of completed floral arrangements for promotional purposes.
  • Monitored competitors' pricing strategies in order to remain competitive in the market.
  • Planned out flower arrangements for corporate events according to client specifications.
  • Managed customer orders, requests, and complaints in a timely manner.
  • Kept the store clean and organized at all times.
  • Assisted with customer requests and answered questions to improve satisfaction.

Childcare Provider

erika lazo
Norwalk, CA
01.2019 - Current
  • Observed children's behavior and development, communicate information with parents.
  • Taught basic skills such as personal hygiene, social manners and appropriate behavior.
  • Engaged in creative play activities that promoted language development, physical activity and problem solving skills.
  • Developed positive relationships with families by communicating regularly about their child's development.
  • Assisted with feeding infants and toddlers during meal times.
  • Organized age-appropriate activities such as games, arts and crafts and outdoor play.
  • Read books aloud to small groups or individual children.
  • Assisted in planning nutritious snacks and meals according to dietary guidelines set forth by state regulations.
  • Maintained a clean and organized play area.
  • Encouraged positive interactions between children by providing supervision at all times.

Telemarketer

American Security LInk
Fontana, CA
02.2017 - 05.2019
  • Worked closely with marketing teams to develop effective strategies for increasing customer base.
  • Greeted customers in a friendly, professional manner on the phone.
  • Identified potential customers through cold calling and database research.
  • Recorded accurate notes about each conversation into company database for future reference.

Teacher's Assistant

william orr
Norwalk Ca, CA
04.2017 - 03.2018
  • Instructed and monitored students in use and care of equipment and materials.
  • Helped students master assignments and reinforced learning concepts presented by teachers.
  • Participated in professional development workshops to improve teaching skills and knowledge.
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.

Veterinary Assistant

southwest animal clinic
Los Angeles, CA
01.2011 - 01.2017
  • Cleaned and sterilized exam rooms between appointments.
  • Provided emotional support to pet owners during difficult times.
  • Ensured that cages were kept clean at all times.
  • Answered phone inquiries from clients regarding appointment scheduling, services offered.

Medical Assistant Intern

medical clinics
Huntington Park, CA
06.2012 - 02.2014
  • Provided administrative support to the medical staff, such as filing paperwork, answering phones and greeting visitors.
  • Collected specimens for lab testing and performed basic laboratory tests under supervision of physician or medical technologist.
  • Reviewed insurance forms to ensure accuracy prior to submitting claims.
  • Performed patient intake duties, including taking vital signs and medical histories.

Education

Medical Assistant

UEI College
Huntington Park, CA
06-2012

Skills

  • Floral design
  • Inventory management
  • Customer service
  • Sales strategies
  • Event planning
  • Quality control
  • Visual merchandising
  • Record keeping
  • Supplier coordination
  • Competitive analysis
  • Team collaboration
  • Communication skills
  • Problem solving
  • Creativity
  • Attention to detail
  • Sales and service-oriented
  • Design concepts
  • Merchandise display assembly
  • Inventory management and ordering
  • Care and handling techniques
  • Marketing strategy implementation
  • Order preparation and processing
  • Flower arranging
  • Bouquet wrapping
  • Cost estimates
  • Specialty orders
  • Delivery coordination
  • Client engagement and assistance
  • Floral selection
  • Artistic floral design

References

References available upon request.

Timeline

Florist

Self Employed Web
12.2024 - Current

Childcare Provider

erika lazo
01.2019 - Current

Teacher's Assistant

william orr
04.2017 - 03.2018

Telemarketer

American Security LInk
02.2017 - 05.2019

Medical Assistant Intern

medical clinics
06.2012 - 02.2014

Veterinary Assistant

southwest animal clinic
01.2011 - 01.2017

Medical Assistant

UEI College

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Melissa Sanchez