Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Melissa Santana

Summary

Experienced Logistics Specialist with over 5 years of proven expertise in managing and coordinating end-to-end logistical operations across dynamic and high-demand environments. Recognized for strong leadership, operational efficiency, and a results-driven approach to task execution. Proficient in utilizing the U.S. Army’s Global Combat Support System (GCSS-Army) and the Manhattan Warehouse Management System (WMS) to drive accuracy in inventory control, budgeting, supply chain distribution, and asset tracking. Adept at supervising the handling, storage, and maintenance of supplies and equipment, ensuring optimal preservation, accountability, and readiness.

Possess Department of Defense SECRET Security Clearance

Overview

6
6
years of professional experience
1
1
Certification

Work History

Supply Clerk

AFO - Akima Facilities Operations
Fort Stewart, Georgia
03.2025 - Current

• Receives, inspects, inventories, loads, unloads, segregates, stores, issues, delivers, and turns in supplies and equipment. Prepares all supply documents for submission to the appropriate higher echelon of support.

• Utilizes automated supply systems for the accounting of supplies and equipment.

• Coordinates supply activities and posts transactions to supporting transaction files.

• Inventories, packages, and prepares supply items for shipment or storage.

• Provides direct assistance to the Supply Technician and/or Warehouse Worker as required.

• Maintains tools and equipment such as banding/shipping equipment and packaging materials.

• Ensures a clean and safe work environment and performs duties outdoors in inclement weather when necessary.

Logistics Coordinator

NFI Industries
Rincon, Georgia
04.2024 - 03.2025
  • · Proficiently utilize the Manhattan WMS System to complete essential paperwork and streamline documentation processes.
  • Analyze and optimize logistical procedures to enhance efficiency and effectiveness across all supply chain operations.
  • Oversee supply chain activities, ensuring timely and accurate shipments while resolving any shipment issues that arise.
  • Coordinate the preparation of detailed reports to maintain visibility and accountability throughout the logistics process.
  • Manage inventory levels, track shipments, and update customers and internal teams with real-time updates.
  • Coordinate and monitor the movements of goods through the supply chain, ensuring on-time deliveries and adherence to deadlines.
  • Resolve any shipping or supply chain issues, damages, or shortages.
  • Generated and analyzed reports on logistics performance, providing actionable insights to senior management for continuous improvement.
  • Prepared and processed shipping documentation, including bills of lading, customs declarations, and invoices, ensuring compliance with industry standards and regulations.

Logistics Manager (Supply NCOIC)

US Army of Defense
Fort Stewart, GA
09.2021 - 01.2024
  • Functioned as a technical evaluator of unit supply, proficient at solving problems with cataloging, inventory, and acquisition channels supporting the mission.
  • Developed and executed programs to ensure maximum utilization of logistical resources. Provided guidance on, prepare, and recommend new or revised procedures and regulations for various units.
  • Compiled, Analyzed, and summarized data designated for all 10 classes of supply to develop programs and policies to monitor the supply requirements of all inventories. Reviewed requisitions against budget according to the appropriate authorization document.
  • Recommended the disposition and redistribution of excess equipment and material consistent with the established training requirements and priorities.
  • Assisted in screening and monitoring of annual training and determining equipment needs, including coordination with commands and installations on a nationwide basis.
  • Recommended policies that pertain to transportation, relocation, and movement of equipment and material to meet unit and overall activity requirements. Recommended the priority of requests based on the requirements of the unit.
  • Remained inspection ready. Specialized in data integrity, work productivity, and developing work programs to increase productivity and decrease errors.
  • Managed an organizational property book valued at over $5,000,000 while providing detailed guidance to subordinate property book officers, ensuring strict accountability of all assets maintained.
  • Provided and implemented the interpretation of regulations, directives, and policies for supply programs, which resolved problems with timely deliveries and lead times.
  • Provided technical expertise to commanders and staff officers on logistical matters pertaining to budgets, equipment, rates of usage, etc. Participated in conferences and at meetings at the highest echelon and subordinate levels of command.
  • Advised and oriented higher echelons of logistical status, support, and type that is required. Made on-the-spot recommendations that increase unit readiness posture to 98% recommendations that are fostered by other units increasing productivity.
  • Evaluated documents of unit supply (e.g., hand receipts, property book, adjustment documents, clothing records, and other property accountability documents), identified problem areas, and recommended corrective action to the command staff.
  • Analyzed recurring reports (Reports of Survey, Inventory Losses, and Gains) and prepared and recommended supplemental policy and program instruction affecting the logistical support operations of the unit.
  • Flawlessly managed Sensitive and Cyclic Inventories and filled critical Modified Tables of Organization and Equipment (MTOE) shortages to allow Units to operate at 100%.
  • Operated and maintained automated supply systems to accurately account for over $,000 of Government property.
  • Helped over three companies with overseas change of command inventory and shortages.
  • Performed a change of command inventory, accounting for equipment totaling over $10,000,000.
  • Served as supervisory logistics management specialist for 91 personnel at the Joint Readiness Training Center.
  • Schedules and turn-ins are completed 100% of the time with no discrepancies on the paperwork or the equipment itself. As a result, the unit has no possession, excess or unserviceable property on their hand receipts, ensuring the unit has 100% serviceable property on their hand receipts.
  • Develops and implements logistic program activities including Maintenance, Logistics and Transportation Support.
  • Reviews and edits temporary hand receipts DA 3161 or GCSS-A generated documents for completeness, accuracy, and compliance with regulations.

Logistics Manager (Supply NCOIC)

US Army of Defense
Fort Drum, NY
09.2019 - 09.2021
  • · Established standard operating procedures directing daily supply room operations and monitored their compliance.
  • Reviewed daily and monthly records of issues of products and operating supplies. Provided technical assistance to equipment record and parts specialist personnel.
  • Received, inspected, inventoried, loaded, unloaded, segregated, stored, issued, delivered, and turned in organization and installation supplies and equipment.
  • Managed one company’s organizational property book valued at over $5,000,000 while providing detailed guidance to subordinate property book officers, ensuring strict accountability of all assets was maintained.
  • Operated unit-level computers Property Book Unit Supply Enhanced/Global Combat Support System (PBUSE/GCSS). Prepared all unit/organizational supply documents. Maintained automated supply system for accounting of organizational and installation supplies and equipment.
  • Posted transactions to brigade-level organization and installation property books and supporting transaction files using the Global Combat Support System (GCSS).
  • Composed memoranda for Sensitive Items Inventories, inspection results and training schedules, and scheduled cyclic inventories with hand receipt holders.
  • Ensured the maintenance of the Commander’s property book with over 200 pieces of equipment.
  • Turned in over 100 property book items valued at $3,000,000. Schedules and turn-ins are completed 100% of the time with no discrepancies on the paperwork or the equipment itself. As a result, the unit has no possession, excess or unserviceable property on their hand receipts, ensuring the unit has 100% serviceable property on their hand receipts.
  • Accounts for property accurate condition code 1020 standards and serial numbers by the way of inventories.
  • Receives and stores property in the appropriate location according to rolling stock, sensitive and non-sensitive.

Unit Supply Specialist (Supply Clerk)

US Army of Defense
Fort Drum, NY
02.2019 - 10.2019
  • Established standard operating procedures directing daily supply room operations and monitored their compliance.
  • Received, inspected, inventoried, loaded, unloaded, segregated, stored, issued, delivered, and turned in organization and installation supplies and equipment.
  • Secured and controlled weapons and ammunition in security areas. Scheduled and performed preventive and organizational maintenance on weapons.
  • Responsible for the physical security of small arms, weapons, repair parts, and ammunition storage facilities. Ensured the maintenance of the Commander’s property book with over 400 pieces of equipment.
  • Selected to serve as the Unit Supply Specialist Clerk for an organization consisting of over 120 personnel. Managed an organizational property book valued at over $20,000,000 while providing detailed guidance to subordinate property book officers, ensuring strict accountability of all assets maintained.
  • Operated unit-level computers Property Book Unit Supply Enhanced/Global Combat Support System (PBUSE/GCSS).
  • Delivered high-quality support and service to supporting units to ensure all supply needs were fulfilled. Provided recommendations and analysis to units in regard of support requirements for each mission.
  • Composed memoranda for Sensitive Items Inventories, inspection results, and training schedules, and scheduled cyclic inventories with hand receipt holders.
  • Assisted with signing and tracking for more than $3,000,000 of equipment and successfully turned over that equipment with 100% serviceability.
  • Assisted 4 Companies during Change or Command Inventories to efficiently take accountability for all property and equipment.
  • Coordinated with tool engineers and designed utilization of various tools and estimated tool costs and repair.
  • Performed a wide range of standard clerical and administrative assignments, including answering the phone in a professional manner, in-processing co-workers, maintaining coworker’s personal files, and preparing monthly updates to housing information.

Education

Bachelor of Arts - Global Logistics Management

Arizona State University
Tempe, AZ
05-2028

Skills

  • Supply Chain Management
  • Property Book Management
    Property Accountability
  • MS Office Suite: Word, Excel, Outlook, Access, PowerPoint
  • Procurement, Budgeting and Finance
  • Government Quality and Movement Control
  • Personnel Management and Team Building
  • Logistical Operations Management
  • Accountability System Knowledge: FED-LOG, AESIP, PBUSE, SAP, GCSS-Army, SAPGUI, WMS,ISM
  • Property Book Management
  • Transportation Management System (TMS)

Certification

  • Supply Specialist Quartermaster School.
  • Basic Leader Course (BLC)
  • Global Combat Support System-Army (GCSS-A)
  • Federal Catalog Data System (FEDLOG)
  • Army Enterprise System Integration Program (ASEIP).
  • Decision Support Tool (DST)
  • Microsoft Office.
  • Manhattan WMS System
  • Electronic Financial Liability Investigation Loss (eFLIPL)
  • Command Supply discipline Audit
  • Unit Supply Specialist Quartermaster School
  • Basic Leader Course (BLC)
  • Property Book Unit Supply Enhanced (PBUSE)
  • International Military Staff (ISM)
  • IBM Cognos

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Supply Clerk

AFO - Akima Facilities Operations
03.2025 - Current

Logistics Coordinator

NFI Industries
04.2024 - 03.2025

Logistics Manager (Supply NCOIC)

US Army of Defense
09.2021 - 01.2024

Logistics Manager (Supply NCOIC)

US Army of Defense
09.2019 - 09.2021

Unit Supply Specialist (Supply Clerk)

US Army of Defense
02.2019 - 10.2019

Bachelor of Arts - Global Logistics Management

Arizona State University