Melissa Santiago
Enfield,Ct
Summary
Compassionate and competent health care worker with over 20 years of experience. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2023
2023
years of professional experience
1
1
Certification
Work History
Sterile Processing Technician
Trinity Health
Springfield, MA
07.2021 - 10.2022
- Inspected and tested instruments after cleaning to ensure all particles were removed prior to sterilization.
- Preformed decontamination on surgical instruments after surgery.
- Operated steam sterilizers, washer-disinfectors, ultrasonic cleaners, dry heat ovens, and other related equipment.
- Assembled instrument trays according to established protocols using aseptic technique.
- Processed medical waste following hospital protocol for safe disposal.
- Recorded results of biological and diagnostic tests.
- Transported sterile goods from the clean room into the operating room per procedure requirements.
- Reported any malfunctions or discrepancies in equipment to management immediately.
- Prepared trays, instrument packs and surgical sets.
- Inspected instruments for cleanliness, proper function and breakage by viewing instruments before assembly.
- Stocked crash carts with appropriate medical supplies.
- Recorded sterilizer test results from job-related software, such as Steris and VPRO.
Patient Care Technician
Baystate Medical Hospital
Springfield, MA
07.2013 - 03.2020
- Help create a safe environment by following infection control policies.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Collected specimen samples for testing purposes, according to established protocols.
- Assisted in preparing patients for examinations, surgical procedures, and treatments, including vital signs monitoring.
- Performed EKGs and POC, other laboratory tests, as directed by the physician or RN.
- Assisted patients with direct care and activities of daily living, including bathing, dressing, grooming, toileting and 1:1 feeding
- Documented patient intake and output on dietary requirements.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- assisting RN or Medical staff with wound care and surgical sites.
Medical Assistant Technician
Pioneer Valley Surgi Center
Springfield, MA
- Ensured that all medical charts were accurately documented according to HIPAA regulations.
- Prepared rooms for patient examinations by cleaning instruments and stocking exam rooms with necessary supplies.
- Maintained accurate patient records by updating information in electronic health record systems.
- Answered phone calls, responded to emails and greeted visitors in a professional manner.
- Processed payments received from patients or third-party payers.
- Assisted patients with scheduling appointments, filling out forms and providing instructions for follow-up care.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
Education
High School Diploma -
Adult Education Center
Springfield, MA01-2006
Skills
- Adaptability
- Time Management
- Flexibility
- Communication skills
- Attention to detail
- Team collaboration
Certification
- CNA
- CPR/BLS
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Sterile Processing Technician
Trinity Health
07.2021 - 10.2022
Patient Care Technician
Baystate Medical Hospital
07.2013 - 03.2020
Medical Assistant Technician
Pioneer Valley Surgi Center
High School Diploma -
Adult Education Center