Melissa Savage
Arlington,TX
Summary
Compassionate healthcare professional with over 10 years of experience in direct patient care and over 5 years as a Certified Medical Assistant. Proven track record in outpatient behavioral health, IDD care, and clinical team leadership. Adept at training staff, coordinating care, managing documentation, and supporting telehealth operations. Finishing college with bachelor degree in Health Service with honors. Looking to be Rehabilitation case manager.
Overview
16
16
years of professional experience
Work History
Medical Assistant/Preceptor
MHMR of Tarrant County
Fort Worth, TX
06.2024 - Current
- Train and supervise 3-5 new medical assistants; mentor staff on clinic policies and equipment use.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Collected and documented patient medical information such as blood pressure and weight.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Measured patient pulse oximetry.
- Performed medical records management, including filing, organizing and scanning documents.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Residential Tech-Dual Employee
MHMR of Tarrant County
Fort Worth, TX
06.2023 - Current
- Prepared meals for 8 residents and performing grocery shopping duties.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Maintained detailed records of completed tasks, inventory levels, and upcoming maintenance activities for effective resource allocation.
Certified Medical Assistant
MHMR of Tarrant County
Fort Worth, TX
09.2021 - Current
- Collected and documented patient medical information such as blood pressure and weight.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Prepared and administered medications to alleviate patient symptoms.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Performed medical records management, including filing, organizing and scanning documents.
- Completed EKGs and other tests based on 8-15 patient presentation in office.
Medical Assistant Front and Back Office
PPG Health
Fort Worth, TX
03.2021 - 09.2021
- Facilitated patient check-ins/outs, scheduled appointments, and verified insurance details.
- Conducted 10-15 patient screenings, vital signs and prepared charts for appointments.
- Handled telehealth sessions, follow-up communications and patient registration.
- Obtained client medical history, medication information, symptoms, and allergies.
Certified Medical Assistant
JPS Community
Fort Worth, TX
08.2020 - 03.2021
- Provide direct patient care, conducted medical testing (hearing, eye exams, A1C, INR).
- Managed medical records, prescription refills and patient provider communications.
- Supported infection control and ensured effective use of PPE.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Certified Nurse Assistant
Various Facilities (TX & AR)
Fort Worth, TX
08.2009 - 06.2020
- Delivered personal care, hygiene, and mobility assistance across rehab and long-term care settings.
- Recorded and monitored vitals, administered oral medications, and assisted with daily activities.
- Provided compassionate support to 3-6 patients with dementia, Alzheimer's, and disabilities.
- Supported emotional well-being and patient engagement through activities and community outings.
Education
Bachelor of Arts - Health Services Administration
East Texas A&M Commerce
Texas08.2025
Skills
Patient-focused care
Customer service
HIPAA compliance
Vital sign monitoring
Compassionate caregiver
Direct patient care
CPR
Clinical documentation
Compassionate
Patient assessments
Conflict resolution
Companionship and emotional support
Complex Problem-solving
Electronic health records
Timeline
Medical Assistant/Preceptor
MHMR of Tarrant County
06.2024 - Current
Residential Tech-Dual Employee
MHMR of Tarrant County
06.2023 - Current
Certified Medical Assistant
MHMR of Tarrant County
09.2021 - Current
Medical Assistant Front and Back Office
PPG Health
03.2021 - 09.2021
Certified Medical Assistant
JPS Community
08.2020 - 03.2021
Certified Nurse Assistant
Various Facilities (TX & AR)
08.2009 - 06.2020
Bachelor of Arts - Health Services Administration
East Texas A&M Commerce