Melissa Schaefer

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Onboarded new employees with training and new hire documentation.
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
• Established team priorities, maintained schedules and monitored performance.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

As a photographer and owner, I network and market myself and my photography. I schedule meetings, write contracts, along with photographing wedding days and family sessions, I keep wedding days moving along in a timely manner. I interact with clients, helping them to feel comfortable and themselves so I can capture them in their truest form. I edit all my won work and handle the release of the edit images to clients.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.
• Strengthened communication skills through regular interactions with others.
• Developed and maintained courteous and effective working relationships.
• Adaptable and proficient in learning new concepts quickly and efficiently.

As a receptionist, I answer phones, schedule clients for approximately 20 stylists, I great customers, check customers out and keep the salon in order. This position requires a lot of multitasking.

It Works Global is a network marketing company, which means I was self employed, working from home. This job required an enormous amount of self discipline and self motivation. I regularly networked while sharing products and the business opportunity with everyone I met. I lead a team of approximately 1000 people, teaching, guiding, encouraging and supporting. I helped customers find the products that best fit their needs and then kept in touch each month to answer questions.

see current photography description.

I performed a vast array of jobs while working at the credit union. I was a teller, vault teller, member service rep, loan officer, and the new teller/member services trainer.  As the credit union grew from 2 branches to 4 I was instrumental in implementing training that for all teller and member services reps that were consistent amongst the branches, along with building camaraderie amongst the employees in all the locations.