Adept at providing comprehensive support and care, demonstrated during my tenure at NHTC, I excel in teamwork, collaboration, and problem-solving. My experience includes streamlining patient scheduling and enhancing therapeutic group activities, significantly improving client satisfaction. Skilled in both customer service and clinical tasks, I bring a friendly, positive attitude to all professional endeavors.
Monitor clients behaviors.
Group activities including physical and therapeutic.
Assisting nursing team with various tasks.
Deescalating inappropriate behaviors.
Transporting discharged clients.
Assisting Inpatient support coordinator with scheduling, supplies , etc.
Assisted client with daily activities of living.
medication reminders.
monitoring and reporting any changes to hospice case manager and family members.
monitoring and recording of oxygen intake and levels.
provided a safe and cheerful end of life environment.
assisted clients with daily activities, including cooking cleaning and childcare.
conducting morning, goals, group, as well as parenting groups.
transporting clients to and from appointments, court, DCF hearings and medical appointments.
Collection of urine samples for UA drug screenings.
testing and documenting urine samples, reporting results to various agencies, including DCF, drug court, etc.
Moral and emotional support.
verification of insurance benefits for potential clients.
Assist with daily activities and transportation.
Collecting process urine samples for testing.
Process intake and discharge paperwork.
responsible for the front desk operations, including
answering calls and transferring to different departments.
Scheduling appointments.
billing and collection of payments.
Collection of blood and urine samples for laboratory testing.
informing patients of laboratory test results as well as physicians instructions.
preparing patient exam rooms.
BLS certification
CPI certification
certified phlebotomy technician
HIPPA
Current on DCF modules