Melissa Schemmel

• Sales: $30 million over course of employment, including 6 separate phases of Laureate Park and Summerdale Park in Orlando, Lake Nona.
• Worked closely with internal team members such as mortgage officers, title agents, construction project managers for seamless transaction coordination.
• Conducted regular follow-ups with prospective buyers, maintaining interest levels and fostering long-term relationships.
• Managed client expectations throughout the home buying process, ensuring smooth transactions and positive experiences.
• Developed strong relationships with potential buyers through excellent communication and customer service skills.
• Provided guidance to buyers throughout the decision-making process empowering them to make informed choices about their new homes.
• Utilized CRM software to track buyer information and preferences, tailoring communication efforts for maximum effectiveness.
• Handled objections from potential buyers effectively addressing concerns related to pricing location or design features enhancing chances of a successful sale.
• Provided ongoing support to buyers as they navigated financing options, inspections, appraisals, and other aspects of the purchase process.
• Collaborated with builders and designers to ensure timely completion of quality homes for client satisfaction.
• Generated leads by participating in industry events, networking opportunities, and utilizing social media marketing techniques.
• Reviewed and executed confidential documents, contracts and disclosures.

• Charged with sole sales responsibility in luxury, 24 home community with 18 remaining at time of hire, Waterside Vista, located in Saint Cloud, FL.
• Sales: 15 totaling $9.5 million revenue/Proposed and executed (5) move-in ready homes.
• Generated traffic through relationships with Realtor community, self directed participation in community events and other networking venues.
• Initiated and obtained market data for competitive analyzation, (CMA group lead).
• Provided exceptional customer service to PSH home buyers, residents, prospects and Realtors.
• Actively trained new hire sales associates for both residential and resort communities.
• Successfully maintained and managed backlog, initiating and leading all post sales activities, including but not limited to: mortgage process/progress; pre-construction meetings; pre-drywall inspections, initial home orientation inspections and final home walk through; post closing communications and warranty follow-up; 3rd party contractor communication and updates.
• Managed client expectations throughout the home buying process, ensuring smooth transactions and positive experiences.

• Recruited to provide wide-ranging marketing services after successfully winning bid on Elance.com
• Developed marketing materials, initiated InfusionSoft campaign and performed CRM maintenance.
• Provided advisement to C-level financial executives
• Managed workflow between staff, coordinating documents, planning, and creative material distribution.

• Efficiently assisted in planning and managing multiple events including ticket sales.
• Performed cash management, exchanges and documentation.

• Hired to promote sales, marketing and revenue growth.
• Initiated successful marketing strategies/programs including material design
• Identified fee structures, launched sales strategies and utilized Emergency Response Plan to improve communication and client programs.
• Facilitated cooperative culture to imrove marketing, expanded ERP client base and sold the first franchised Circumspex program for Disaster Kleenup International.
• Drove introduction of Circumspex to library system on a state-wide basis.
• Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
• Expanded business through effective network development, identifying new, and prospective clients.

Office Furniture and Interior Design Sales

• Responsible for consultative selling, relationship building and meeting revenue quotas,
• Successfully expanded market reach and drove growth by effectively developing new strategic networking resources.
• Represented over 300 contract manufacturers.
• Worked closely with manufacturer representatives to develop new business.
• Developed strategic relationships with top interior design firms to ensure product specification accuracy and to win bids.
• Increased account retention by building strong relationships with clients and addressing their needs promptly.
• Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
• Maintained comprehensive knowledge of market trends, industry news, and competitor offerings, ensuring informed decision-making and strategic planning.
• Established long-lasting partnerships with key industry influencers, generating increased brand awareness and credibility.
• Promoted company offerings to diverse customers with targeted and disciplined approach.

-Jewel Food Stores Corporate, Northwestern University,

Northwestern Medical Faculty Foundation, Blistex,

Thermos, et al.

• Delivered tailored solutions based on individual client needs by thoroughly understanding their business objectives and pain points.
• Met with new customers to share product and service information, listen to needs and learn about business operations.
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Negotiated prices, terms of sales and service agreements.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Reviewed and consulted on construction documents and floor plans
• Stayed current on company offerings and industry trends.

-Office Revolution, Teknion, 2008 - 2009

-VanBergen & Associates, Inscape, 2007 - 2008

-Henricksen, Knoll and Allsteel 1995 - 2008

-Planned Interiors for Business, Knoll 1990 -1995

-D&L Office Furniture, Westinghouse 1985 - 1990