Melissa Schepman
Austin,IN
Summary
Proven leader and skilled technician, adept in process implementation and continuous improvement, significantly enhancing operational efficiency at MCC Labels. Excelled in team training and preventive maintenance, fostering a culture of safety and high performance. Expert in optimizing workflows and team dynamics, achieving notable production efficiency.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
15
15
years of professional experience
Work History
Quality Process Technician
MCC Labels
03.2022 - Current
- Troubleshot technical issues, implementing solutions to maintain a smooth production process.
- Complied with safety rules and standards to maximize efficiencies while reducing accidents.
- Trained new technicians in proper usage of equipment, safety protocols, and company procedures, ensuring a high level of competence across the team.
- Enhanced production efficiency by optimizing process parameters and equipment settings.
- Supported an environment of safety through thorough knowledge of regulations, best practices, and consistent communication with team members regarding safe work habits.
Team Lead/Data Entry Clerk
Valeo Automotive
06.2017 - 12.2021
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Coached team members in techniques necessary to complete job tasks.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Collected, arranged, and input information into database system.
Store Manager
Radio Shack Business Products
02.2010 - 01.2017
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Approved regular payroll submissions for employees.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Education
GED -
McDowell Adult Education Cenrer
Columbus, IN07-2004
Skills
- Process flows
- Continuous improvement
- Operational efficiency
- Preventive Maintenance
- Process monitoring
- Team Training
- Process implementation
Timeline
Quality Process Technician
MCC Labels
03.2022 - Current
Team Lead/Data Entry Clerk
Valeo Automotive
06.2017 - 12.2021
Store Manager
Radio Shack Business Products
02.2010 - 01.2017
GED -
McDowell Adult Education Cenrer
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