Summary
Work History
Education
Skills
Timeline
Generic

Melissa Schlotman

Wellington,MO

Summary

Dynamic and dedicated professional with a strong background in customer service and cash handling at Dollar General. Proven ability to enhance customer experiences through exceptional service and relationship building. Recognized for implementing process improvements at FedEx, boosting efficiency while maintaining safety standards. Committed to integrity and teamwork in fast-paced environments.

Work History

CASHIER

Dollar General
  • Operated cash register, processing transactions accurately and efficiently.
  • Assisted customers with product inquiries and provided exceptional service.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Learned to handle cash, credit, and digital payment methods proficiently.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Package Handler

FedEx
  • Operated material handling equipment to efficiently move packages within warehouse environment.
  • Sorted and organized packages by destination to streamline shipping processes.
  • Maintained cleanliness and safety standards throughout work area to ensure compliance with regulations.
  • Collaborated with team members to achieve daily productivity targets and enhance workflow efficiency.
  • Implemented process improvements that enhanced overall efficiency of package sorting procedures.
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Removed jams and unblocked conveyor system to maintain flow of goods.

Education

High School Diploma - General Studies

Raytown Hugh School
Raytown, MO
05.1999

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Customer service excellence
  • Money handling

Timeline

CASHIER

Dollar General

Package Handler

FedEx

High School Diploma - General Studies

Raytown Hugh School

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