Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Melissa Schultz

Pleasant Hill,MO

Summary

Seasoned Owner Operator with a proven track record of enhancing profitability and operational efficiency at MFPhotographyKC and Moonracer Farms LLC. Expert in finance management and staff motivation, I excel in driving brand growth and fostering strong customer relationships. Leveraging marketing expertise and creative vision, I've consistently delivered above-target results, demonstrating exceptional leadership and problem-solving skills.

Overview

29
29
years of professional experience

Work History

Owner Operator

MFPhotographyKC
Pleasant Hill, MO
01.2014 - Current
  • Organized events such as trade shows or conferences in order to promote brand awareness.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Set pricing structures according to market analytics and emerging trends.
  • Responded quickly to customer complaints and gathered pertinent information to make educated decisions for remediation.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.

Owner Operator

Moonracer Farms LLC
Pleasant Hill, MO
10.2012 - Current
  • Developed business plan and budget to maximize profitability.
  • Managed daily operations of the business, including staff, sales, inventory, and accounting.
  • Analyzed market trends and customer feedback to identify opportunities for growth.
  • Oversaw hiring process for new employees, from recruiting to onboarding training.
  • Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.

Store Manager

Big Lots
St. Petersburg, FL
09.2009 - 09.2012
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Established customer service standards and monitored staff compliance.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Analyzed financial data to identify areas of improvement.
  • Created weekly work schedules for store personnel.
  • Assessed operational efficiency of the store's departments.

Co Store Manager

Walmart
Brooksville, FL
09.1995 - 05.2009
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Delegated work to staff, setting priorities and goals.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.

Education

Some College (No Degree) - Content And Advertising

Ringling School Of Art And Design
Sarasota, FL

Skills

  • Staffing
  • Refrigerated trailers operation
  • Hiring
  • Finance management
  • Marketing expertise
  • Order picking and processing
  • Excellent workflow management
  • Creative vision
  • Product photography
  • HD photography
  • Branding management
  • Digital camera use
  • Creative artistic vision
  • Profit growth
  • Operational improvement
  • Allocating resources
  • Livestock management
  • Coordinating maintenance
  • Managing operations
  • Overseeing employees
  • Marketing and promotion
  • Troubleshooting skills
  • Quality control experience
  • Master scheduling
  • Business operations proficiency
  • Bookkeeping
  • Inventory Control
  • Meeting facilitation
  • Employee Evaluation
  • Train employees
  • Risk Assessment
  • Time management abilities
  • Performance monitoring
  • Financial Analysis
  • Quality Control
  • Work Delegation
  • Policy and procedure modification
  • Scheduling and calendar management
  • Conflict Resolution
  • Productivity Improvement
  • Team building
  • Evaluate performance
  • Staff Motivation

Languages

English
Professional

References

References available upon request.

Timeline

Owner Operator

MFPhotographyKC
01.2014 - Current

Owner Operator

Moonracer Farms LLC
10.2012 - Current

Store Manager

Big Lots
09.2009 - 09.2012

Co Store Manager

Walmart
09.1995 - 05.2009

Some College (No Degree) - Content And Advertising

Ringling School Of Art And Design
Melissa Schultz