Melissa Seffernick
The Concrete Protector
Lima,OH
15
years of professional experience
Dedicated Shipping and Receiving Clerk known for strong attention to detail and time management skills. Successfully managed workflows and inventory processes, contributing to seamless operations and customer satisfaction. Prepared to leverage expertise for impactful results.
Work History
Shipping and Receiving Clerk
7 Years- Performed data entry tasks to maintain records
- Order Processing with Quickbooks
- Scheduled FedEx ground and freight pick-ups and created Bill of Ladings for US and CA
- Inventory management
- Experience with Microsoft Office and Quickbooks
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Picked ground and pick up orders for Customers
- Warehouse upkeep (cleaning shelves, sweeping floors, checking dates on expired products
- Conducted research to address shipping errors and packaging mistakes.
Shift Lead
3 Years 9 Months- Supervised daily operations, ensuring team compliance with safety protocols and operational standards.
- Coordinated workflow among team members to optimize productivity and efficiency on the floor.
- Mentored and trained new employees, enhancing their skills in customer service and product knowledge.
- Monitored inventory levels, coordinating restocking efforts to maintain product availability for customers.
- Supervised daily care routines for various animal species, ensuring health and well-being.
- Trained new staff on best practices in animal handling, safety protocols, and care procedures.
- Monitored animal health indicators, identifying potential issues and coordinating veterinary care as needed.
- Maintained accurate records of animal diets, health check-ups, and behavioral observations to support care plans.
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Conducted regular health checks on animals under care, noting any changes in appearance or behavior that could indicate potential issues.
- Counted down drawers for morning and night shift
- Deposited daily earnings and ordered change through the Brink company
- Received deliveries for stocking store's shelves
- Stocked shelves of product and rotated any product close to date
Clerk/Cashier
10 Months- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages.
- Processed customer transactions accurately and efficiently using POS systems.
- Maintained knowledge of products to assist customers with inquiries and recommendations.
- Greeted customers entering store and responded promptly to customer needs.
Education
Associates Degree in Digital Media - Digital Media
High School Diploma
Skills
Shipping and receiving
Inventory management
Package processing
Delivery scheduling
Order logging
Package labeling
Freight labeling
Microsoft office
Time management
Safe driving
Self-motivated and independent
Attention to detail
Timeline
Shipping and Receiving Clerk
The Concrete Protector
04.2018 - 04.2025Read More
Shift Lead
Pet Supplies Plus
07.2014 - 04.2018Read More
Clerk/Cashier
Poco Loco Swim Shop
06.2010 - 04.2011Read More
Rhodes State College
Associates Degree in Digital Media from Digital Media
Read More
Shawnee High School
High School Diploma
Read More