Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Segundo

Palmview,TX

Summary

I'm Hardworking and focused administrative professional offering excellent communication, planning and prioritization skills demonstrated through years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help .

Overview

10
10
years of professional experience

Work History

Appointment Scheduler

Karla Martinez
01.2022 - 09.2023
  • Answered phone calls and answered questions from potential customers
  • Acted as first point of contact and set appointments for prospective clients.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.

Sales Assistant

Yanira Barrera
02.2019 - 10.2021


  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.

Dispatcher

Aide Versategui
06.2015 - 12.2018
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Directed dispatching, routing, and tracking of fleet vehicles.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.

Housekeeper

Narcy Figueroa
02.2014 - 04.2015
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Education

Certificate - Medical Coding

South Texas College
Mcallen, TX
12.2019

GED -

South Texas College
Mcallen, TX
02.2018

Skills

  • Referral Management
  • Insurance Verification
  • Patient Flow Management
  • Chart Updating

Timeline

Appointment Scheduler

Karla Martinez
01.2022 - 09.2023

Sales Assistant

Yanira Barrera
02.2019 - 10.2021

Dispatcher

Aide Versategui
06.2015 - 12.2018

Housekeeper

Narcy Figueroa
02.2014 - 04.2015

Certificate - Medical Coding

South Texas College

GED -

South Texas College
Melissa Segundo