Summary
Overview
Work History
Education
KNOWLEDGE SKILLS ABILITIES
Awards
Timeline
Generic

Melissa Selix

Woodhaven,USA

Summary

Accomplished Program Manager with a robust background at Customs and Border Protection, adept in strategic planning and critical thinking. Excelled in stakeholder communications and policy improvements, significantly enhancing program compliance nationwide. Demonstrates exceptional team leadership and decision-making skills, driving innovative solutions and organizational excellence.

Overview

17
17
years of professional experience

Work History

PROGRAM MANAGER

Customs and Border Protection
03.2022 - Current
  • Presented the informed compliance app to the Innovation Team based in HQ which this app now is utilized at ports nationwide.
  • Hosted and organized a trade day for partnering governments agencies (PGA’s) and external stakeholders.
  • Planning, organizing, coordinating, controlling, and evaluating the activities of an organization(s) to ensure compliance within the programs I oversee.
  • Identifying and resolving, as applicable, unique issues where no policy exists, taking innovative actions to address new needs and/or issues.
  • FOIA oversight; obtaining written communication regarding FOIA requests at the border.
  • Ensured compliancy at bonded warehouse and foreign trade zones within the Detroit Field Office.
  • Fines, Penalties and Forfeiture Program Oversight to include compliancy at temporary storage facilities and permanent vaults within the AOR of the Detroit Field Office.
  • Standard Operating Procedures (SOP) writing, responding to Congressional emails, and memorandum policies.
  • Performed oversight to 100% inventory of all seized property in the permanent seizure vault.
  • Oversight of pipelines within the Detroit Field Office.

MISSION SUPPORT SPECIALIST

Customs and Border Protection
08.2019 - 03.2022
  • Performing administrative services including budgeting, procurement, human resources, training, property, managing records and files, travel issues or arrangements, and ordering office equipment.
  • Serving as a specialist to provide expert level advice to management and staff in a variety of administrative specialty areas; presented timekeeping training to upper management.
  • Developing or modifying administrative program work methods and procedures for delivering effective training to new hires and future mission supports; created a training manual for new mission support specialists.
  • Purchase card holder; purchased inventory for the Automotive and Aerospace Center for Expertise and reconciled the budget.
  • Handled OWCP cases as well as the Injury Compensation Coordinator.
  • Human Resource Coordinator (USA staffing); onboarded all new hires and submitted beneficiary forms.
  • Utilized the Property/Inventory using SAP software to track government property.

PARALEGAL SPECIALIST

Customs and Border Protection
11.2013 - 08.2019
  • Evaluate seizures, liquidated damages and penalty cases for case efficiency and process each case from initiation to final disposition.
  • Ensure due process of the law by timely notification of seizure, liquidated damages and penalties.
  • Review all case documents and evidence submitted by CBP Officers, HSI Agents, Import Specialists and Entry Specialists and correlate each to determine the nature of the violation.
  • Evaluate all documents and evidence, along with facts and circumstances, of each case to make determinations, decisions and recommendations.
  • Worked with federal criminal laws, trade laws and U.S. regulations.
  • Refer files to Homeland Security Investigations, Chief Counsel or Headquarters for legal review, when necessary.
  • Prepare and issue decisions on all types of cases within the jurisdiction of the Port Director
  • Receive and review petitions filed by individuals, brokers, corporations or attorneys requesting relief from seizure, liquidated damages or penalty cases.
  • Analyze petitions, supplemental petitions and offers in compromise by comparing the facts presented by the petitioner with the facts presented by the case initiator and compare these relevant facts to the laws, regulations, statutes, policies and Mitigation Guidelines to recommend an equitable decision to the Fines, Penalties and Forfeiture Officer.
  • Refer supplemental petitions to the appropriate Headquarters entity when further relief is not recommended or warranted.

CUSTOMS AND BORDER PROTECTION OFFICER

Customs and Border Protection
05.2008 - 11.2013
  • Participated and processed G2 Summit participants for the Nato Summit in Chicago, IL.
  • Screen passengers, vehicles, and shipments entering our country.
  • Interview persons and examine documents to determine citizenship and immigration status.
  • Make informed decisions regarding the admissibility of aliens into the United States and admitting, holding, or releasing merchandise.
  • Exercise sound judgment necessary to apprehend, detain, or arrest persons at the point of entry who are violating Federal immigration, customs, agriculture, or other laws.
  • Obtain information about the description, characteristics, value, and country of origin of imported merchandise or agricultural products, by questioning and eliciting information from people.
  • Seize illegal narcotics, vehicles, and agricultural products that posed a threat to the commerce of the United States.
  • Prevent unauthorized entry of individuals, narcotics and agricultural products into the country.
  • Temporary detail to Gang Resistance, Education, Self Esteem and Training Mentor with Drugs Enforcement Agency and the Detroit Police Department.
  • Participated in the roll-out of the Global Entry Program.
  • Feds Feeds Families Coordinator-coordinated over 900 pounds of food collected.
  • Personal Radiation Detector Maintenance Coordinator.
  • Incident Response Team Member-secured all seized property that was slated for destruction.

Education

Masters of Science - Administration of Justice and Security

University of Phoenix
12.2008

Bachelor of Arts - Psychology

University of Detroit Mercy
05.2006

KNOWLEDGE SKILLS ABILITIES

Extensive knowledge of document control and security measures. Ability to analyze data from various sources to develop patterns, trends, and profiles. Knowledge of administrative procedures including time and attendance, purchase card, inventory, worker's compensation, recruitment, leave audits, procurement, and human resources. Ability to work independently and manage a budget. Background in investigative and intelligence work, including collection, fact-finding, and negotiating. Knowledge of laws, regulations, and policies; ability to analyze and interpret them. Experience in processing case files for violations of U.S. laws and trade laws. Knowledge of analytical and evaluation methods necessary to conduct reviews. Ability to plan, organize, and direct team efforts across organizational lines. Excellent written and verbal communication skills.

Awards

Sisterhood Award, Alpha Kappa Alpha Sorority Inc., High Academic Achievement Award, University of Detroit Mercy, Maximize Academic Growth Award, City of Lansing Volunteer Award, Delta Epsilon Iota Honor Society, Hurricane Sandy Certificate of Appreciation

Timeline

PROGRAM MANAGER

Customs and Border Protection
03.2022 - Current

MISSION SUPPORT SPECIALIST

Customs and Border Protection
08.2019 - 03.2022

PARALEGAL SPECIALIST

Customs and Border Protection
11.2013 - 08.2019

CUSTOMS AND BORDER PROTECTION OFFICER

Customs and Border Protection
05.2008 - 11.2013

Masters of Science - Administration of Justice and Security

University of Phoenix

Bachelor of Arts - Psychology

University of Detroit Mercy

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Melissa Selix