Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Selvage

Meridianville,AL

Summary

Dynamic Property Manager with a proven track record at Winwood Management, excelling in tenant relations and compliance. Leveraged financial acumen to enhance profitability while fostering a collaborative environment. Skilled in property management software and adept at resolving disputes, driving occupancy rates, and ensuring high-quality living standards. 27 years finance management.

Overview

27
27
years of professional experience

Work History

Property Manager

Winwood Management
09.2024 - Current
  • Assisted in property inspections to ensure compliance with safety regulations and standards.
  • Supported tenant relations by addressing inquiries and resolving issues promptly.
  • Coordinated maintenance requests, ensuring timely service delivery and tenant satisfaction.
  • Maintained accurate records of leases, payments, and maintenance logs for efficient tracking.
  • Learned property management software to streamline administrative tasks and reporting processes.
  • Collaborated with vendors for routine maintenance, enhancing operational efficiency within properties.
  • Adapted quickly to changing priorities, demonstrating flexibility in managing multiple tasks effectively.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.

President

Citizens Finance of Huntsville
09.2018 - 09.2024
  • Developed strategic initiatives to enhance organizational efficiency and drive growth.
  • Led cross-functional teams to implement key business strategies and operational improvements.
  • Cultivated relationships with stakeholders to align organizational goals with community needs.
  • Analyzed market trends to inform decision-making and identify new business opportunities.
  • Oversaw budgeting processes, ensuring alignment with strategic objectives and effective resource allocation.
  • Facilitated regular performance reviews, promoting accountability and continuous improvement among team members.
  • Spearheaded organizational change initiatives, fostering a culture of innovation and adaptability.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Prepared annual budget forecasts and monitored performance to meet organizational objectives.
  • Drove revenue growth by expanding product offerings and identifying new market opportunities.
  • Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
  • Managed financial, operational and human resources to optimize business performance.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Maintained P&L and shouldered corporate fiscal responsibility.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Income and spreadsheets

Collection/Asst Branch Manager

First Service Financial
01.1999 - 09.2018
  • Managed daily branch operations, ensuring compliance with financial regulations and policies.
  • Developed and implemented customer service strategies to enhance client satisfaction and retention.
  • Trained and supervised staff, fostering a collaborative environment to improve team productivity.
  • Analyzed branch performance metrics, identifying areas for process improvement and efficiency gains.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.

Education

Business Administration

Calhoun Community College
Tanner, AL
03.2002

Skills

    Property Management

    Finance Management

    Journal Ledger Entries

    Financial Statements

    Profit and accountability

    Accounting

    Collection Management

    Notary

Timeline

Property Manager

Winwood Management
09.2024 - Current

President

Citizens Finance of Huntsville
09.2018 - 09.2024

Collection/Asst Branch Manager

First Service Financial
01.1999 - 09.2018

Business Administration

Calhoun Community College

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Melissa Selvage