Melissa Serrano

Responsibilities:

• Managed coordination of multiple projects exceeding $1M, including budgets, invoicing and subconsultant agreements.
• Conducted internal and external project audits, identifying financial discrepancies and operational inefficiencies.
• Led weekly team meetings and 1:1 sessions to track progress, address issues and maintain project timelines.
• Administered new hire orientation and onboarding, ensuring consistent processes for employees.
• Participated in a national initiative to standardized hiring and training procedures, improving team performance and retention.

Key Achievements

• Audited multiple multimillion-dollar projects, uncovering errors and implementing corrective processes.
• Successfully coordinated simultaneous high-value projects with distributed teams.

Responsibilities

• Developed and managed annual strategic project plans for Finance and IT departments across multiple companies.
• Coordinated with department heads to streamline overlapping initiatives and optimize resource allocation.
• Monitored project status, resource availability and risks while reporting to executive stakeholders.
• Facilitated monthly leadership meetings to review project progress, resolve challenges and maintain accountability.
• Created training manuals and SOPs for new systems and processes during company expansions.

Key Achievements

• Supported the launch of a new company within the organization, establishing finance training and onboarding programs.
• Standardized project prioritization and milestone tracking, improving departmental efficiency.

Responsibilities

• Managed project documentation, contracts, schedules, budgets, invoicing and expense reporting for engineering teams.
• Oversaw team engineer schedules and on-site activities, ensuring project milestones were met.
• Led company-wide transition to Deltek FMS and Vision software, including system setup, configuration and administration.
• Developed SOPs and training materials; conducted national training sessions for multiple office locations.
• Served as backup for finance management, assisting with employee and project-related expense processing.

Key Achievements

• Successfully implemented enterprise project management software across multiple offices.
• Improved financial tracking and reporting accuracy, reducing errors and inefficiencies.