Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melissa Settles

Aiken,SC

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure a position as a Certified Clinical and Administrative Medical Assistant. Ready to help team achieve company goals. I am seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. I am a Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Supervisor

Trinity On Laurens
06.2022 - Current
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Communicated with patients, ensuring that medical information was kept private.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Completed data entry tasks with accuracy and efficiency.
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
  • Followed document protocols to safeguard confidentiality of patient records.

Weekend Supervisor

Trinity On Laurens
02.2005 - Current
  • Document call outs for nursing assistants and find coverage.
  • Conduct interviews for nursing assistants
  • Manage both floors
  • Enhanced team efficiency by implementing effective scheduling and task delegation.
  • Resolved conflicts among staff members by facilitating open communication and mediating disputes.
  • Provided comprehensive training for new hires, fostering a supportive work culture that encouraged professional growth.
  • Evaluated staff performance regularly, offering constructive feedback to improve overall capabilities.
  • Performed all required tasks at start and end of shift to facilitate seamless transitions between work groups.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.

Medicine Technician

Trinity On Laurens
02.1999 - Current
  • Schedule doctors appointments and fill out patient forms
  • Order residents' prescription medication
  • Create and enter care plans
  • Input and discontinue medication
  • Improved patient care by accurately preparing and dispensing medications in a timely manner.
  • Ensured compliance with federal, state, and local regulations through meticulous record-keeping and reporting procedures.
  • Safeguarded patient privacy by adhering to HIPAA regulations when handling sensitive medical information.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Reviewed patient progress to document effects of any prescribed medication.
  • Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.

Education

Diploma - HS

South Aiken High School
Aiken, SC
06.1985

Skills

  • Nursing Assistance
  • HIPAA Guidelines
  • Problem Identification
  • Train Employees
  • Patient Care Assessment
  • Facility Oversight
  • Efficient Data Entry
  • Decision-Making
  • Professionalism
  • Adaptability and Flexibility
  • Effective Communication
  • Organizational Skills
  • Teamwork and Collaboration
  • Time management abilities
  • Attention to Detail

Certification

  • Certified Clinical & Administration Medical Assistant - # 397-11187 01/18/2024-01/18/2026

Timeline

Supervisor

Trinity On Laurens
06.2022 - Current

Weekend Supervisor

Trinity On Laurens
02.2005 - Current

Medicine Technician

Trinity On Laurens
02.1999 - Current

Diploma - HS

South Aiken High School
Melissa Settles