Melissa Sharkey
Winchester,VA
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Knowledgeable [Desired Position] with proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
2
2
years of professional experience
Work History
Store Manager
Libby Spence
01.2022 - 2025
- Assisted in managing daily store operations and maintaining inventory levels.
- Learned customer service techniques to enhance shopper experience and satisfaction.
- Supported team in implementing visual merchandising standards to attract customers.
- Participated in training sessions on safety protocols and loss prevention measures.
- Adapted quickly to new point-of-sale systems, ensuring accurate transactions.
- Collaborated with colleagues to maintain cleanliness and organization of sales floor.
- Engaged with customers to address inquiries, fostering positive relationships and loyalty.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
Cashier Prep Work
Ak Patel
01.2020 - 09.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with inquiries, enhancing service experience.
- Managed inventory restocking and organization on sales floor.
- Built relationships with customers to encourage repeat business.
Education
GED -
Dowell J Hooward
Winchester, VASkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Team leadership
- Outstanding communication skills
Timeline
Store Manager
Libby Spence
01.2022 - 2025
Cashier Prep Work
Ak Patel
01.2020 - 09.2021
GED -
Dowell J Hooward
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