Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Shinogee

Highland

Summary

Dynamic professional with experience as a General Merchandise Expert at Target, skilled in merchandise planning and brand awareness. Proven ability to reduce shrinkage and maximize sales through effective task delegation and customer engagement. Strong interpersonal skills foster rapport with diverse teams and clients, ensuring a collaborative and efficient work environment.

Overview

8
8
years of professional experience

Work History

General Merchandise Expert

Target
08.2025 - Current
  • Ensured accurate inventory levels by conducting routine stock checks and updating records accordingly.
  • Reduced shrinkage through vigilant monitoring of potential theft and adherence to loss prevention guidelines.
  • Maximized sales opportunities by staying informed about current promotions and actively promoting them to customers during interactions.
  • Supported inventory management efforts with timely unloading of shipments and accurate record-keeping of incoming products.

Crew Member

McDonald's
03.2025 - 06.2025
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Psychiatric Technician

University of Utah Neuropsychiatric Institute
05.2019 - 06.2020
  • Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
  • Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
  • Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
  • Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.

Office Assistant

University of Utah J. Willard Marriott Library
06.2017 - 05.2019
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.

Education

General Studies

Salt Lake Community College
Salt Lake City, UT
06-2017

Skills

  • Task delegation
  • Brand awareness
  • Store layout
  • Merchandise planning

Timeline

General Merchandise Expert

Target
08.2025 - Current

Crew Member

McDonald's
03.2025 - 06.2025

Psychiatric Technician

University of Utah Neuropsychiatric Institute
05.2019 - 06.2020

Office Assistant

University of Utah J. Willard Marriott Library
06.2017 - 05.2019

General Studies

Salt Lake Community College

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