Melissa Sibrian
13051 Ramona Ave ,CA
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
3
3
years of professional experience
Work History
Associate
TJ Maxx, TJX Companies
Chino, CA
07.2023 - Current
- Assisted customers with selecting items and answering questions about products.
- Conducted inventory checks to ensure accuracy of shelf stock.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Participated in weekly team meetings to discuss sales goals and strategies.
- Handled incoming calls from customers regarding orders or other inquiries.
- Maintained an up-to-date knowledge of store promotions, specials, events..
- Built relationships with customers by providing friendly customer service.
- Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
- Developed and implemented strategies to meet sales quotas.
Retail Keyholder
Kids Empire
Montcalir, CA
08.2021 - 05.2023
- Greeted customers upon entry and assisted them in locating products.
- Provided customer service, answered questions, and addressed complaints regarding merchandise or services.
- Ensured a clean and organized store environment by restocking shelves, organizing displays, and cleaning the sales floor.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Assisted with training new employees on company policies, procedures, and guidelines.
- Resolved issues between customers and staff members in a professional manner while maintaining company policies.
- Assisted servers in seating guests by escorting them to their tables.
- Processed payments from customers using a POS system.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Monitored the area to ensure a safe environment while participating in activities.
Education
Associate of Science - Marketing Management
Mt San Antonio College
Walnut, CASkills
- Leadership Qualities
- Cash Handling
- Strategy Development
- Data Entry
- Customer interaction
- Computer Skills
- POS System Operation
- Attention to Detail
- Work Planning and Prioritization
References
References available upon request.
Timeline
Associate
TJ Maxx, TJX Companies
07.2023 - Current
Retail Keyholder
Kids Empire
08.2021 - 05.2023
Associate of Science - Marketing Management
Mt San Antonio College