Melissa Sigmon
ROANOKE,VA
Summary
Organized Office Manager known for productive and efficient task completion. Specialize in strong communication, workflow optimization, and administrative management. Excel in efficiency, problem-solving, and adaptability to drive office success and support company objectives.
Overview
2018
2018
years of professional experience
1
1
Certification
Work History
Office Manager
East Mental Health
Roanoke, Virginia
10.2011 - 10.2017
- Provided administrative support to management team including preparing reports and presentations.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Maintained confidential records relating to personnel matters.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Developed and implemented office policies and procedures.
- Ordered supplies and equipment to maintain adequate inventory levels.
Retail Sales Associate
Perrywinkle
Roanoke, Virginia
- Organized displays to attract customers and promote sales.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Recommended, selected and located merchandise based on customer desires.
Education
Certificate - Medical Record Coding
Virginia Western Community College
Roanoke, VA03-2020
Associate of Applied Science - Paralegal Studies
National Business College
Salem, VA05-2010
Skills
- Office administration
- Communication skills
- Customer engagement
- Data organization
- Problem resolution
Certification
- CPC-A 2021
References
References available upon request.
Timeline
Office Manager
East Mental Health
10.2011 - 10.2017
Retail Sales Associate
Perrywinkle
Certificate - Medical Record Coding
Virginia Western Community College
Associate of Applied Science - Paralegal Studies
National Business College