MELISSA SIMPSON
Rocky Mount,NC
Summary
Skilled order selector with background in warehouse operations and efficient order fulfillment. Familiarity with safety protocols, inventory management systems, and advanced picking strategies. Strengths include quick decision-making, physical endurance, accuracy, and teamwork. Contributed to overall operational efficiency by maintaining smooth workflow and reducing errors in previous roles.
Overview
6
6
years of professional experience
Work History
Production Worker
Sanderson Farms Processing Plant
Kingston, NC
08.2021 - 02.2022
- Inspected product quality prior to packaging and shipment.
- Assisted in setting up production lines for manufacturing processes.
- Followed safety protocols while operating machines and equipment.
- Monitored production line operations to ensure efficiency and accuracy.
- Cleaned up work area at end of shift to maintain safe working environment.
- Communicated with team members regarding tasks assigned during shift.
Cashier/Shift Manager
Wendys Restaurant
Nashville, NC
05.2018 - 02.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
- Discounted purchases by scanning and redeeming coupons.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Monitored store operations to ensure compliance with company policies and procedures.
- Provided coaching and guidance to team members when necessary to improve performance.
Order Selector
McLane Company
Battleboro, N.C
03.2022 - Current
- Organized stock on shelves according to predetermined sequence.
- Verified accuracy of orders prior to loading onto delivery trucks.
- Checked inventory levels and restocked shelves as needed.
- Unloaded, sorted, labeled and stored merchandise in designated areas according to size, type or product code.
- Collaborated with team members to achieve daily goals set by management in a timely manner.
- Utilized RF scanners and computer systems to accurately store and retrieve items from designated locations.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Placed products on conveyors for final wrapping and shipment.
Education
High School Diploma -
Nash Central High School
Rocky Mount, NC06-2019
Skills
- Stock replenishment
- Goal-Oriented
- Barcode scanning
- Proficiency in [Technology]
- Boxing and labeling
- Workload priorities
Timeline
Order Selector
McLane Company
03.2022 - Current
Production Worker
Sanderson Farms Processing Plant
08.2021 - 02.2022
Cashier/Shift Manager
Wendys Restaurant
05.2018 - 02.2022
High School Diploma -
Nash Central High School
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