Melissa Singleton
Chicago,IL
Summary
Dynamic professional with a background in conference services at David Rubenstein, home health care, and pharmacy support. Excelled in roles requiring exceptional communication and strong organizational skills. Proven track record of enhancing client satisfaction and maintaining high safety standards. Skilled in multitasking and guest relations, achieving significant improvements in efficiency and client care. Cleaning was also something I did to create a sanitized environment for the patients and clients.
Overview
4
4
years of professional experience
Work History
Conference Services Assistant
David Rubenstein
12.2023 - Current
- Facilitated communication between teams handling catering, audio visual and room setup.
- Oversaw multiple daily duties of mail, ordered supplies, delivered correspondence and oversaw inventory.
- Oversaw conference rooms, directed visitors, managed reservation system, answered questions and coordinated with vendors.
- Enhanced client satisfaction by efficiently managing conference registrations and providing excellent customer service.
- Ensured compliance with safety regulations by working closely with venue personnel on emergency preparedness plans.
Pharmacy Technician
Walmart
08.2020 - 06.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Home Health Aide
Help at Home Senior Care
11.2022 - Current
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Education
Orr High School
Skills
- Effective multitasking
- Strong organization
- Exceptional communication
- Post-event evaluation
- Guest relations
- Cleaning
Timeline
Conference Services Assistant
David Rubenstein
12.2023 - Current
Home Health Aide
Help at Home Senior Care
11.2022 - Current
Pharmacy Technician
Walmart
08.2020 - 06.2022
Orr High School
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