Melissa Skidmore
Lake City,FL
Summary
Dedicated educator with over a decade of experience fostering a positive learning environment and nurturing the growth of countless students. Recognized for exceptional classroom management, curriculum development, and the ability to adapt to diverse learning styles. Transitioning to a Customer Support Representative role, bringing a wealth of communication and interpersonal skills to provide outstanding service and resolve inquiries with empathy and expertise. Committed to delivering top-notch support while leveraging my extensive teaching background to connect with clients and exceed their expectations. Motivated individual with experience in customer service and collaborate with others. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Elementary Teacher
Columbia County School District
, Fl
08.2019 - Current
- Planned lessons according to district standards to cover requirements and prepare for standardized tests
- Implemented classroom management improvements to enhance class morale and engagement
- Stayed abreast of changes to school and district policies as well as new trends in education by attending professional development courses and in-service trainings
- Assessed student learning progress and comprehension with routine tests and standardized examinations
- Established and enforced rules of behavior to drive social development and maintain positive interactions.
- Collaborated with administrators on classroom policies, management strategies, and discipline.
- Assessed student learning progress and comprehension with routine tests and standardized examinations.
- Assessed student progress by administering tests and evaluating results.
- Built positive relationships with parents to involve families in educational process.
- Communicated student progress, academic difficulties, or behavioral concerns to parents, guardians and administration using tact and professionalism to improve student academic performance.
Elementary Teacher
Osceola County Schools
, Fl
08.2018 - 06.2019
- Communicated student progress, academic difficulties, or behavioral concerns to parents, guardians and administration using tact and professionalism to improve student academic performance.
- Built positive relationships with parents to involve families in educational process.
Elementary Teacher
Alachua County Schools
03.2015 - 06.2018
- Taught students subject-specific material, learning strategies, and social skills.
- Integrated technology and multimedia tools into lessons to enhance student learning.
- Created supportive and inclusive learning environments, fostering positive classroom atmospheres supporting student growth and learning.
Elementary Teacher
Miccosukee Indian Tribe
, FL
01.2014 - 03.2015
- Provided individualized and diversified instruction to support student comprehension and assist with navigating challenges.
- Integrated technology and multimedia tools into lessons to enhance student learning.
- Communicated student progress, academic difficulties, or behavioral concerns to parents, guardians and administration using tact and professionalism to improve student academic performance.
Education
Master of Science: Curriculum & Instruction -
Florida International University
Miami, FL04.2018
Bachelor of Science: Early Childhood Education -
Florida International University
Miami, FL12.2013
Associate of Arts -
Miami Dade College
Miami, FL07.2011
Skills
- Interpersonal Communication
- Team Collaboration
- Policy Understanding
- Flexible Schedule
- Decision-Making
- Conflict Resolution
Certification
- Certified in Primary Elementary 3 to 8 years old
- ESOL Endorsement
Accomplishments
- Teacher of the year 2022-2023
- Taught 200 students over tens years
Timeline
Elementary Teacher
Columbia County School District
08.2019 - Current
Elementary Teacher
Osceola County Schools
08.2018 - 06.2019
Elementary Teacher
Alachua County Schools
03.2015 - 06.2018
Elementary Teacher
Miccosukee Indian Tribe
01.2014 - 03.2015
Master of Science: Curriculum & Instruction -
Florida International University
Bachelor of Science: Early Childhood Education -
Florida International University
Associate of Arts -
Miami Dade College
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