Melissa Skrapka
Toms River
Summary
Dedicated and highly organized individual with considerable experience in providing administrative and clerical support to medical staff. Skilled in managing patient records, scheduling appointments, and providing excellent customer service. Proven record of accurately collecting patient payments and billing information.
Overview
21
21
years of professional experience
Work History
EXPORT DOCUMENTATION SPECIALIST
Ekman Recycling
Wall, NJ
06.2018 - Current
- Managed and executed all aspects of export documentation, ensuring compliance with international trade regulations and minimizing potential customs delays.
- Collaborated with cross-functional teams to prepare and submit accurate shipping documents, including commercial invoices, packing lists, and certificates of origin, in a timely manner.
- Coordinated with freight forwarders, agents and carriers to track shipments, resolve any documentation-related issues, and ensure on-time delivery to customers.
- Arranged insurance coverage for goods.
- Maintained records required by governmental agencies for all exports including filing Electronic Export Information via AES and AESDirect.
- Utilized Microsoft Office Suite extensively for creating various types of documents related to exports operations.
- Trained and mentored new team members on export documentation procedures, promoting a cohesive and knowledgeable workforce that consistently met tight deadlines.
EXPORT DOCUMENTATION SPECIALIST
Vanguard Logistic Services
Carteret, NJ
11.2007 - 06.2018
- Prepared house and master bill of ladings for both FCL and LCL shipments, ensuring accuracy and adherence to shipping regulations.
- Filed AES numbers and promptly submitted all necessary documents to steamship lines within strict deadlines.
- Safeguarded all related charges on bill of lading, meticulously verifying and correcting any rate discrepancies.
- Demonstrated exceptional efficiency in creating miscellaneous invoices for overseas agents, resulting in streamlined financial transactions.
MEDICAL RECEPTIONIST
Cranford Diagnostics Imaging
Cranford, NJ
01.2005 - 11.2007
- Scheduled approximately 35+ patients daily for a 6 modality facility.
- Recorded patient and insurance payments, maintaining accurate financial records.
- Organized and filed patient medical records.
- Transmitted correspondence and medical records by mail, e-mail and fax.
- Utilized effective problem solving skills to resolve any conflicts that may arise.
- Performed basic clerical duties such as photocopying documents or scanning files.
- Reviewed patient charts prior to appointment day for accuracy of information.
- Answered phones promptly and directed calls appropriately.
- Collected co-payments and co-insurance and issued appropriate receipts during check-in.
Education
MEDICAL CODING PROGRAM - Continuing Education Division
Union County College
Cranford, NJ2006
Skills
- Appointment Coordination
- Team Leadership
- Administrative Duties
- Payment Collection And Processing
- Patient Screening
- Medical Software Applications
Timeline
EXPORT DOCUMENTATION SPECIALIST
Ekman Recycling
06.2018 - Current
EXPORT DOCUMENTATION SPECIALIST
Vanguard Logistic Services
11.2007 - 06.2018
MEDICAL RECEPTIONIST
Cranford Diagnostics Imaging
01.2005 - 11.2007
MEDICAL CODING PROGRAM - Continuing Education Division
Union County College