Summary
Overview
Work History
Education
Skills
Software
Timeline
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Melissa Smith

Kountze,TX

Summary

A seasoned Escrow Officer from Hooks Title Co, I excel in escrow management and fostering lender relations, ensuring a seamless closing process. With a knack for title clearance and exceptional communication skills, I've streamlined operations, enhancing client satisfaction and efficiency. My ability to build positive relationships with realtors and clients will be sure to generate repeat business.

Overview

10
10
years of professional experience

Work History

ESCROW OFFICER

Hooks Title Co
05.2019 - Current
  • Communicated requirements and title exception information to clients.
  • Reviewed escrow accounting reports and resolved outstanding check or open file balance issues.
  • Checked signatures and legal descriptions for accuracy and integrity.
  • Evaluated loan requests and documents to verify accuracy and completeness.
  • Opened incoming orders and set up escrow files within Number hours of receiving purchase agreement.

Hardin County Clerk-deputy Clerk

HARDIN CO CLERK
05.2017 - 05.2019
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Compiled and analyzed data to produce reports.
  • Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
  • Edited and proofread documents for accuracy and completeness.
  • Created and maintained detailed records of all office activities.
  • Reviewed files, records and other documents to obtain information to respond to requests.

Medical Assistant

Mauriceville Family Clinic
03.2015 - 03.2017
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.

Education

General Diploma -

New Waverly High School
New Waverly, TX

Skills

  • Closing process coordination
  • Contracts
  • Escrow management
  • Title clearance
  • Closing disclosure
  • Closing process expertise
  • Closing process management
  • Title requirements
  • Legal requirements
  • Real estate closing processes
  • Lender relations
  • Consumer disclosures
  • Escrow standards
  • Document preparation
  • Closing document preparation
  • Loan document packages
  • Funds disbursement
  • Lender relationship management
  • Title document review

Software

Soft Pro

Timeline

ESCROW OFFICER

Hooks Title Co
05.2019 - Current

Hardin County Clerk-deputy Clerk

HARDIN CO CLERK
05.2017 - 05.2019

Medical Assistant

Mauriceville Family Clinic
03.2015 - 03.2017

General Diploma -

New Waverly High School

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Melissa Smith