Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melissa Smith

New Haven,MI

Summary

Compassionate and detail-oriented CNA with experience at Medilodge of Richmond, skilled in vital signs monitoring and patient care. Proven ability to enhance resident comfort through effective communication and teamwork. Recognized for implementing safety protocols and developing personalized care plans, ensuring a secure and supportive environment for all patients.

Overview

9
9
years of professional experience
1
1
Certification

Work History

CNA

Medilodge of Richmond
07.2023 - 07.2025
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored vital signs and reported changes to nursing staff promptly.
  • Maintained cleanliness of patient areas, adhering to infection control protocols.
  • Collaborated with healthcare team to provide comprehensive patient care.
  • Supported mobility by assisting patients with transfers and ambulation.
  • Educated patients and families on care plans and health management strategies.
  • Documented patient interactions accurately in electronic health record systems.
  • Responded to patient calls efficiently, addressing needs and concerns promptly.

Cashier

BP Gas Station Service
06.2022 - 02.2023
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Maintained accurate cash drawer through diligent monitoring and reconciliation practices.
  • Assisted in training new staff on company policies and operational procedures.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Caretaker/Manager

Haven Adult Foster Care
12.2016 - 08.2022
  • Oversaw daily operations, ensuring compliance with company policies and procedures.
  • Developed strategies to improve team productivity and workflow efficiency.
  • Trained and mentored staff on operational best practices and performance standards.
  • Analyzed performance metrics to identify areas for process improvement.
  • Administered daily care routines to ensure residents' comfort and well-being.
  • Assisted with medication management and health monitoring for diverse resident needs.
  • Implemented safety protocols to maintain secure living environment for all occupants.
  • Developed personalized care plans in collaboration with healthcare professionals and families.
  • Prepared and served all meals.

Education

Associate of Applied Science - Accounting

Baker College
Port Huron
06.2010

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Attention to detail
  • Compassionate communication
  • Multitasking and organization
  • Flexibility and adaptability
  • Reliable team player
  • Feeding assistance
  • Bathing assistance
  • Dressing assistance
  • Patient transfers
  • Critical thinking

Certification

State Certified Nursing Assistant

License number

MI10202023665910

Timeline

CNA

Medilodge of Richmond
07.2023 - 07.2025

Cashier

BP Gas Station Service
06.2022 - 02.2023

Caretaker/Manager

Haven Adult Foster Care
12.2016 - 08.2022

Associate of Applied Science - Accounting

Baker College

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