Hi, I’m
Melissa Smyle
Peer Support Specialist
Troutman,NC
It is never too late to be what you might have been.
George Eliot
Summary
Hardworking Peer Support Specialist committed to coaching peers through life challenges. Offering 4 years in recovery as well as 1 year of experience working as a Peer Support Specialist. Develops customized plans for individual issues. Engaging and outgoing with strong communication skills.
Overview
2
years of professional experience
1
Certification
Work History
Carolina OutreachCharlotte, NC
Peer Support Specialist
03.2022 - Current
Job overview
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Increased awareness of and supported participation in self-help and advocacy organizations.
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system.
- Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
- Transported individuals to medical appointments and support meetings whenever needed.
- Attended classes and seminars to enhance knowledge of equipment and operating systems.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Helped patients to deal with realities of MH and SUD diagnoses and develop coping skills.
- Led up to 30 individual sessions per week.
- Communicated with individuals' family members, offering information and insight into support services available at community level.
Accessible Home Care Of Greater CharlotteTroutman, NC
Personal Care Assistant
03.2021 - 03.2022
Job overview
- Conferred with supervisor to discuss patient condition and medical care.
- Ran errands for patients, did shopping and picked up other necessities.
- Scheduled and accompanied clients to medical appointments.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted with daily living activities, running errands and household chores.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Remained alert to problems or health issues of clients and competently responded.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
- Planned activities to encourage movement, stretching and strength building.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Used company software and databases to maintain records of services performed and patient conditions.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Assisted patients with self-administered medications.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained frequent supervision of residents unable to call for assistance.
Education
South Iredell High SchoolStatesville, NC
High School Diploma
06.2013
Skills
- Coaching and Mentoring
- Recovery Guidance
- Privacy and Confidentiality
- Staff Meetings
- Peer Interaction
- Problem-Solving Skills
- Effective Listening
- Crisis Situations
- Appointment Scheduling
- Wellness Checks
- Interventions Understanding
- Coping Methods
Certification
- NCPS - National Certified Peer Specialist
- CNA - Certified Nursing Assistant
Timeline
Peer Support Specialist
Carolina Outreach
03.2022 - Current
Personal Care Assistant
Accessible Home Care Of Greater Charlotte
03.2021 - 03.2022
South Iredell High School
High School Diploma
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